As of September 01, 2026, the average annual salary for Customer Support Director in Maryland is $196,316, equivalent to $94 per hour, $3,775 weekly, or $16,360 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in Maryland vary widely, spanning from $158,839 to $232,778. Most professionals fall between the 25th percentile ($176,699) and 75th percentile ($215,402), while top earners (90th percentile) make $232,778 per year. This $38,703 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Maryland Customer Support Director often earn 3.1% higher than national averages due to demand from Fortune 52 companies. However, Maryland currently ranks 11 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $158,839 MD September 01, 2026
25th Percentile Customer Support Director Salary $176,699 MD September 01, 2026
50th Percentile Customer Support Director Salary $196,316 MD September 01, 2026
75th Percentile Customer Support Director Salary $215,402 MD September 01, 2026
90th Percentile Customer Support Director Salary $232,778 MD September 01, 2026
25% $176,699 10% $158,839 90% $232,778 75% $215,402 $196,316 50%(Median) Didn’t find job title? Click
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Customer Support Intern

Xometry - Rockville, MD

Customer Support Specialist

Ingredion Incorporated (NA-US) - White Marsh, MD

Customer Site Support Engineer

Baltimore Aircoil Company, Inc. - Jessup, MD

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Dundalk, MD Avg. Salary $203,429 Date Updated September 01, 2026
Location Abell, MD Avg. Salary $200,966 Date Updated September 01, 2026
Location Aberdeen, MD Avg. Salary $198,869 Date Updated September 01, 2026
Location Aberdeen Proving Ground, MD Avg. Salary $198,827 Date Updated September 01, 2026
Location Abingdon, MD Avg. Salary $200,364 Date Updated September 01, 2026
Location Accident, MD Avg. Salary $186,364 Date Updated September 01, 2026
Location Accokeek, MD Avg. Salary $214,752 Date Updated September 01, 2026
Location Adamstown, MD Avg. Salary $203,873 Date Updated September 01, 2026
Location Allen, MD Avg. Salary $195,744 Date Updated September 01, 2026
Location Andrews Air Force Base, MD Avg. Salary $216,352 Date Updated September 01, 2026
Job Openings for Customer Support Director in Maryland

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