As of September 01, 2026, the average annual salary for Customer Support Director in Michigan is $187,501, equivalent to $90 per hour, $3,606 weekly, or $15,625 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in Michigan vary widely, spanning from $151,707 to $222,325. Most professionals fall between the 25th percentile ($168,765) and 75th percentile ($205,729), while top earners (90th percentile) make $222,325 per year. This $36,964 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Michigan Customer Support Director often earn 1.5% lower than national averages due to demand from Fortune 52 companies. However, Michigan currently ranks 22 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $151,707 MI September 01, 2026
25th Percentile Customer Support Director Salary $168,765 MI September 01, 2026
50th Percentile Customer Support Director Salary $187,501 MI September 01, 2026
75th Percentile Customer Support Director Salary $205,729 MI September 01, 2026
90th Percentile Customer Support Director Salary $222,325 MI September 01, 2026
25% $168,765 10% $151,707 90% $222,325 75% $205,729 $187,501 50%(Median) Didn’t find job title? Click
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Isabella Bank - Mount Pleasant, MI

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Ryder System - Walled Lake, MI

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GOGOODS TRADE LLC - Brighton, MI

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Vertafore - East Lansing, MI

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Taylor, MI Avg. Salary $196,133 Date Updated September 01, 2026
Location Acme, MI Avg. Salary $184,218 Date Updated September 01, 2026
Location Ada, MI Avg. Salary $188,457 Date Updated September 01, 2026
Location Addison, MI Avg. Salary $188,771 Date Updated September 01, 2026
Location Adrian, MI Avg. Salary $190,513 Date Updated September 01, 2026
Location Afton, MI Avg. Salary $183,707 Date Updated September 01, 2026
Location Ahmeek, MI Avg. Salary $185,076 Date Updated September 01, 2026
Location Akron, MI Avg. Salary $184,672 Date Updated September 01, 2026
Location Alanson, MI Avg. Salary $184,145 Date Updated September 01, 2026
Location Alba, MI Avg. Salary $184,001 Date Updated September 01, 2026
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