As of September 01, 2026, the average annual salary for Customer Support Director in New Jersey is $206,369, equivalent to $99 per hour, $3,969 weekly, or $17,197 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in New Jersey vary widely, spanning from $166,973 to $244,698. Most professionals fall between the 25th percentile ($185,748) and 75th percentile ($226,432), while top earners (90th percentile) make $244,698 per year. This $40,684 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, New Jersey Customer Support Director often earn 8.4% higher than national averages due to demand from Fortune 52 companies. However, New Jersey currently ranks 5 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $166,973 NJ September 01, 2026
25th Percentile Customer Support Director Salary $185,748 NJ September 01, 2026
50th Percentile Customer Support Director Salary $206,369 NJ September 01, 2026
75th Percentile Customer Support Director Salary $226,432 NJ September 01, 2026
90th Percentile Customer Support Director Salary $244,698 NJ September 01, 2026
25% $185,748 10% $166,973 90% $244,698 75% $226,432 $206,369 50%(Median) Didn’t find job title? Click
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Check out Customer Support Director jobs in New Jersey

Associate Director, Customer Engagement

Trinity Partners - Princeton, NJ

Customer Support/Inside Sales

NuGen Packaging - Florham Park, NJ

Customer Support Specialist

Calm Water and Bath - Cherry Hill, NJ

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $223,337 Date Updated September 01, 2026
Location Bergenfield, NJ Avg. Salary $224,148 Date Updated September 01, 2026
Location Bloomfield, NJ Avg. Salary $223,544 Date Updated September 01, 2026
Location East Brunswick, NJ Avg. Salary $221,222 Date Updated September 01, 2026
Location Hoboken, NJ Avg. Salary $227,038 Date Updated September 01, 2026
Location Irvington, NJ Avg. Salary $222,288 Date Updated September 01, 2026
Location Lakewood, NJ Avg. Salary $212,495 Date Updated September 01, 2026
Location Middlesex, NJ Avg. Salary $220,794 Date Updated September 01, 2026
Location Passaic, NJ Avg. Salary $224,165 Date Updated September 01, 2026
Location Union, NJ Avg. Salary $222,262 Date Updated September 01, 2026
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