As of September 01, 2026, the average annual salary for Customer Support Director in Ohio is $185,387, equivalent to $89 per hour, $3,565 weekly, or $15,449 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in Ohio vary widely, spanning from $149,997 to $219,819. Most professionals fall between the 25th percentile ($166,863) and 75th percentile ($203,410), while top earners (90th percentile) make $219,819 per year. This $36,547 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Ohio Customer Support Director often earn 2.6% lower than national averages due to demand from Fortune 52 companies. However, Ohio currently ranks 28 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $149,997 OH September 01, 2026
25th Percentile Customer Support Director Salary $166,863 OH September 01, 2026
50th Percentile Customer Support Director Salary $185,387 OH September 01, 2026
75th Percentile Customer Support Director Salary $203,410 OH September 01, 2026
90th Percentile Customer Support Director Salary $219,819 OH September 01, 2026
25% $166,863 10% $149,997 90% $219,819 75% $203,410 $185,387 50%(Median) Didn’t find job title? Click
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Director of Support

Foundation Software - Strongsville, OH

Customer Support

APTASK - Columbus, OH

Director of Litigation Support

Spartan Placements, LLC - Cleveland, OH

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $180,119 Date Updated September 01, 2026
Location Lakewood, OH Avg. Salary $191,834 Date Updated September 01, 2026
Location Portsmouth, OH Avg. Salary $178,403 Date Updated September 01, 2026
Location Aberdeen, OH Avg. Salary $184,407 Date Updated September 01, 2026
Location Ada, OH Avg. Salary $183,054 Date Updated September 01, 2026
Location Adamsville, OH Avg. Salary $182,745 Date Updated September 01, 2026
Location Addyston, OH Avg. Salary $191,671 Date Updated September 01, 2026
Location Adelphi, OH Avg. Salary $182,539 Date Updated September 01, 2026
Location Adena, OH Avg. Salary $184,498 Date Updated September 01, 2026
Location Akron, OH Avg. Salary $187,891 Date Updated September 01, 2026
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