As of September 01, 2026, the average annual salary for Customer Support Director in Pennsylvania is $189,538, equivalent to $91 per hour, $3,645 weekly, or $15,795 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in Pennsylvania vary widely, spanning from $153,355 to $224,741. Most professionals fall between the 25th percentile ($170,599) and 75th percentile ($207,965), while top earners (90th percentile) make $224,741 per year. This $37,366 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Pennsylvania Customer Support Director often earn 0.4% lower than national averages due to demand from Fortune 52 companies. However, Pennsylvania currently ranks 19 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $153,355 PA September 01, 2026
25th Percentile Customer Support Director Salary $170,599 PA September 01, 2026
50th Percentile Customer Support Director Salary $189,538 PA September 01, 2026
75th Percentile Customer Support Director Salary $207,965 PA September 01, 2026
90th Percentile Customer Support Director Salary $224,741 PA September 01, 2026
25% $170,599 10% $153,355 90% $224,741 75% $207,965 $189,538 50%(Median) Didn’t find job title? Click
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Check out Customer Support Director jobs in Pennsylvania

Director of Institutional Support

Confidential - Pittsburgh, PA

Director, Customer Excellence

NewAge Industries - Southampton, PA

Director Customer Experience

EVENLITE LLC - Feasterville-Trevose, PA

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $199,194 Date Updated September 01, 2026
Location Aaronsburg, PA Avg. Salary $185,506 Date Updated September 01, 2026
Location Abbottstown, PA Avg. Salary $191,095 Date Updated September 01, 2026
Location Abington, PA Avg. Salary $206,284 Date Updated September 01, 2026
Location Ackermanville, PA Avg. Salary $202,488 Date Updated September 01, 2026
Location Acme, PA Avg. Salary $183,824 Date Updated September 01, 2026
Location Acosta, PA Avg. Salary $177,653 Date Updated September 01, 2026
Location Adah, PA Avg. Salary $187,923 Date Updated September 01, 2026
Location Adamsburg, PA Avg. Salary $189,674 Date Updated September 01, 2026
Location Adamstown, PA Avg. Salary $194,572 Date Updated September 01, 2026
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