Rossiter Talent Co. - New York
,
NY
About My client is an exciting FinTech that has developed a digital asset trading infrastructure for institutional investors. The role My client is seeking a Trade Support Engineer to join their Client Delivery team in New York. In this role, you will be responsible for providing technical customer support, managing support workflows, and addressing problem-solving requirements, collaborating closely with the Engineering Team. Experience Required Experience supporting financial trading systems and software (OMS/EMS) Strong SQL experience Experiencing supporting customers with technical and product issues Coordinating and implementing the OMS/EMS Platforms, which involves integrating with third parties such as execution platforms, custodians, and exchange administrators. Knowledge and enthusiasm for blockchain technology and cryptocurrency Strong product knowledge in FX and related markets Strong emphasis on control and comprehension of valuation challenges, risk, and pricing. Extensive
- 1 day ago
Abacus Group LLC - New York
,
NY
Job Overview As an Onsite Client Support Technician, you will have the opportunity to be an IT superhero, saving the day for our Hedge Fund and Private Equity clients when technical issues arise. As the face of our organization for your primary clients, you will spend your time responding to client issues, collaborating internally and externally to resolve issues, and providing exceptional white glove service to our clients. Your role will be pivotal in ensuring our clients' operations run smoothly, allowing them to focus on their core business objectives and succeed in their endeavors. Responsibilities (including, but not limited to the following): * Provide best in class technical support to our clients via phone, email, remote login and/or on-site as necessary * Client on-site visits throughout the work week, resolving assigned tickets * Answer inbound phone support requests and triage issues to the appropriate department or technician for prompt resolution * Support all workstation
- 2 days ago
W.W. Norton & Company, Inc. - New York
,
NY
Job Description W.W. Norton & Company, Inc. is seeking an Editorial Assistant, Composition & Literature, to join its College Editorial Department. This is a full-time, entry level position based out of Norton's headquarters in NYC. Essential Job Responsibilities Include: Management of manuscripts in all stages of production; preparing manuscripts for copyediting and production. Reading and reacting quickly to professional communications from authors and instructors. Professionally interacting with authors, production, marketing, and sales staff to relay messages, follow-up on requests/information and in general, anticipating when to proactively act on messages. Administrative management: organizing and maintaining files; tracking manuscripts and reviews; copying, printing, and emailing. Tracking and processing payments. Managing text and photo permissions with authors and the contracts department. Generating promotional copy for catalogs, book covers, and sales-related materials. Creat
- 2 days ago
Phaxis LLC - New York
,
NY
WINDOWS INFRASTRUCTURE ENGINEER AT GLOBAL FINTECH FIRM Base Salary is $150K to $200K (based upon experience and candidate) Very Unique Organization with Many Perks including Unlimited Vacations Days and Bonus! Global FinTech Firm is looking for an Engineer proficient in Windows Software Development and Systems Administration to join its Infrastructure Engineering Team. This is a hands-on, technical role on a cross-platform engineering team that is responsible for core technology infrastructure in an inclusive, collaborative, and engaging working environment. We have returned to the office based out of our NYC Headquarter Office in a hybrid model where employees will be in the office Tuesdays through Thursdays, with the option to work from home on Mondays and Fridays. Qualifications and Skills Bachelor's Degree in Computer Science (or another technical discipline) or comparable work experience Significant Windows software development and systems automation experience is required Experie
- 2 days ago
Rossiter Talent Co. - New York
,
NY
About My client is an exciting FinTech that has developed a digital asset trading infrastructure for institutional investors. The role My client is seeking a Trade Support Analyst to join their Client Delivery team in New York. In this role, you will be responsible for providing customer support, managing support workflows, and addressing problem-solving requirements, collaborating closely with the Engineering Team. The Client Delivery team's primary focus is to provide customer support for the EMS (Execution Management System) and PMS (Portfolio Management System). Experience Required Experience supporting financial trading systems and software (EMS & PMS) Strong SQL experience Knowledge and enthusiasm for blockchain technology and cryptocurrency Strong emphasis on control and comprehension of valuation challenges, risk, and pricing. Extensive knowledge of the full front-to-back trade processing cycle Strong product knowledge in FX and related markets Managing the setup and configurat
- 3 days ago
SourcePro Search - New York
,
NY
SourcePro Search has a fantastic opportunity for an IT Systems Coordinator with our top ranked global law firm client. This role offers a competitive base, excellent growth potential and a fantastic firm culture. Summary: Under general supervision and according to established policies and procedures, the IT Systems Coordinator position involves extensive team and end-user interaction. Maintains positive contact with attorneys and support staff, observes confidentiality of personnel and Firm matters. The IT Systems Coordinator must be able to perform problem analysis to resolve system issues and provide solutions to reported issues. The IT Systems Coordinator will work with the IT Systems Supervisor and the Computer Operations Manager to address and resolve staffing issues. Shift: Monday - Friday 12:00 p.m. - 8:00 p.m. What You'll Do: The IT Systems Coordinator will split time between answering support calls and serve as the primary escalation position for the rest of the Systems Analys
- 3 days ago