As of August 01, 2026, the average annual salary for Scaled Customer Success Manager in Maryland is $109,321, equivalent to $53 per hour, $2,102 weekly, or $9,110 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Scaled Customer Success Manager in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Scaled Customer Success Manager in Maryland vary widely, spanning from $83,579 to $138,563. Most professionals fall between the 25th percentile ($95,846) and 75th percentile ($124,627), while top earners (90th percentile) make $138,563 per year. This $28,781 pay gap underscores opportunities for salary growth through certifications, specialized skills like or , or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Maryland Scaled Customer Success Manager often earn 3.1% higher than national averages due to demand from Fortune 68 companies. However, Maryland currently ranks 11 nationwide for Scaled Customer Success Manager job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Scaled Customer Success Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Scaled Customer Success Manager Salary $83,579 MD August 01, 2026
25th Percentile Scaled Customer Success Manager Salary $95,846 MD August 01, 2026
50th Percentile Scaled Customer Success Manager Salary $109,321 MD August 01, 2026
75th Percentile Scaled Customer Success Manager Salary $124,627 MD August 01, 2026
90th Percentile Scaled Customer Success Manager Salary $138,563 MD August 01, 2026
25% $95,846 10% $83,579 90% $138,563 75% $124,627 $109,321 50%(Median) Didn’t find job title? Click
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Customer Success Manager

NGT Corporation – a Master Franchisee of the COVERALL® brand - Columbia, MD

Customer Success Manager

Medisolv, Inc. - Columbia, MD

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What is a Scaled Customer Success Manager ?

The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and retention through effective relationship management and support strategies. This role involves onboarding new clients, providing training on product features, and addressing customer inquiries to enhance their experience. The position requires collaboration with sales, product, and support teams to identify customer needs and drive product adoption. Key responsibilities include monitoring customer health metrics, conducting regular check-ins, and developing resources to empower users. A strong understandi...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Dundalk, MD Avg. Salary $126,242 Date Updated August 01, 2026
Location Abell, MD Avg. Salary $124,713 Date Updated August 01, 2026
Location Aberdeen, MD Avg. Salary $123,412 Date Updated August 01, 2026
Location Aberdeen Proving Ground, MD Avg. Salary $123,386 Date Updated August 01, 2026
Location Abingdon, MD Avg. Salary $124,339 Date Updated August 01, 2026
Location Accident, MD Avg. Salary $115,652 Date Updated August 01, 2026
Location Accokeek, MD Avg. Salary $133,268 Date Updated August 01, 2026
Location Adamstown, MD Avg. Salary $126,517 Date Updated August 01, 2026
Location Allen, MD Avg. Salary $121,473 Date Updated August 01, 2026
Location Andrews Air Force Base, MD Avg. Salary $134,261 Date Updated August 01, 2026
Job Openings for Scaled Customer Success Manager in Maryland

Career Path for this job

  1. Down a level:

    Customer Success Supervisor

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Scaled Customer Success Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Success Senior Manager


    Bachelor's Degree

Jobs with a similar salary range to Scaled Customer Success Manager : Service Development Manager, It Customer Success Manager