As of May 01, 2026, the average annual salary for Scaled Customer Success Manager in the US is $106,014, equivalent to $51 per hour, $2,039 weekly, or $8,835 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Scaled Customer Success Manager in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Scaled Customer Success Manager in the US vary widely, spanning from $81,061 to $134,383. Most professionals fall between the 25th percentile ($92,953) and 75th percentile ($120,863), while top earners (90th percentile) make $134,383 per year. This $27,910 pay gap underscores opportunities for salary growth through certifications, specialized skills like or , or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, District of Columbia Scaled Customer Success Manager often earn 10.7% above national averages due to demand from Fortune 68 companies and industry startups. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Scaled Customer Success Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Scaled Customer Success Manager Salary $81,061 US May 01, 2026
25th Percentile Scaled Customer Success Manager Salary $92,953 US May 01, 2026
50th Percentile Scaled Customer Success Manager Salary $106,014 US May 01, 2026
75th Percentile Scaled Customer Success Manager Salary $120,863 US May 01, 2026
90th Percentile Scaled Customer Success Manager Salary $134,383 US May 01, 2026
25% $92,953 10% $81,061 90% $134,383 75% $120,863 $106,014 50%(Median) Didn’t find job title? Click
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Check out Scaled Customer Success Manager jobs in Columbus, Ohio

Customer Success Manager

Nymbl Systems - Columbus, OH

Customer Success + Account Representative

Talan Products Inc. - Cleveland, OH

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What is a Scaled Customer Success Manager ?

The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and retention through effective relationship management and support strategies. This role involves onboarding new clients, providing training on product features, and addressing customer inquiries to enhance their experience. The position requires collaboration with sales, product, and support teams to identify customer needs and drive product adoption. Key responsibilities include monitoring customer health metrics, conducting regular check-ins, and developing resources to empower users. A strong understandi...

Source: (as of 06/04/2025). Read more from

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Job Openings for Scaled Customer Success Manager

Career Path for this job

  1. Down a level:

    Customer Success Supervisor

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Scaled Customer Success Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Success Senior Manager


    Bachelor's Degree

Understand the total compensation opportunity for a Scaled Customer Success Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
92953
120863
106014

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
112349
159376
133575
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Scaled Customer Success Manager in the United States. The base salary for Scaled Customer Success Manager ranges from $92,953 to $120,863 with the average base salary of $106,014. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $112,349 to $159,376 with the average total cash compensation of $133,575.

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For a real-time salary target, tell us more about your role in the four categories below.

92953
120863

 

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