As of August 01, 2026, the average annual salary for Scaled Customer Success Manager in Troy, NY is $107,550, equivalent to $52 per hour, $2,068 weekly, or $8,963 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Scaled Customer Success Manager in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Scaled Customer Success Manager in Troy, NY vary widely, spanning from $82,225 to $136,319. Most professionals fall between the 25th percentile ($94,294) and 75th percentile ($122,609), while top earners (90th percentile) make $136,319 per year. This $28,315 pay gap underscores opportunities for salary growth through certifications, specialized skills like or , or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Troy Scaled Customer Success Manager often earn 4.6% higher than national averages. However, Troy currently ranks 286 statewide for Scaled Customer Success Manager job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Scaled Customer Success Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Scaled Customer Success Manager Salary $82,225 Troy, NY August 01, 2026
25th Percentile Scaled Customer Success Manager Salary $94,294 Troy, NY August 01, 2026
50th Percentile Scaled Customer Success Manager Salary $107,550 Troy, NY August 01, 2026
75th Percentile Scaled Customer Success Manager Salary $122,609 Troy, NY August 01, 2026
90th Percentile Scaled Customer Success Manager Salary $136,319 Troy, NY August 01, 2026
25% $94,294 10% $82,225 90% $136,319 75% $122,609 $107,550 50%(Median) Didn’t find job title? Click
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Student Transportation of America - Troy, NY

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What is a Scaled Customer Success Manager ?

The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and retention through effective relationship management and support strategies. This role involves onboarding new clients, providing training on product features, and addressing customer inquiries to enhance their experience. The position requires collaboration with sales, product, and support teams to identify customer needs and drive product adoption. Key responsibilities include monitoring customer health metrics, conducting regular check-ins, and developing resources to empower users. A strong understandi...

Source: (as of 06/04/2025). Read more from

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Job Openings for Scaled Customer Success Manager in Troy, NY

Career Path for this job

  1. Down a level:

    Customer Success Supervisor

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Scaled Customer Success Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Success Senior Manager


    Bachelor's Degree

Understand the total compensation opportunity for a Scaled Customer Success Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
94294
122609
107550

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
114882
162971
136590
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Scaled Customer Success Manager in Troy, NY. The base salary for Scaled Customer Success Manager ranges from $94,294 to $122,609 with the average base salary of $107,550. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $114,882 to $162,971 with the average total cash compensation of $136,590.

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For a real-time salary target, tell us more about your role in the four categories below.

94294
122609

 

About Troy, New York    Troy is a city in the U.S. state of New York and the seat of Rensselaer County. The city is located on the western edge of Rensselaer County and on th....More

Troy, New York  area prices were up 1.5% from a year ago

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