Call Center Team Manager Salary in Chicago, IL

Change City

How much does a Call Center Team Manager make in Chicago, IL? The average Call Center Team Manager salary in Chicago, IL is $106,237 as of March 26, 2024, but the salary range typically falls between $93,765 and $121,170. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Call Center Team Manager Jobs in Chicago, IL

Develop a Job description

Pay Equity

Salary range for a Call Center Team Manager

$93,765 to $121,170

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Call Center Team Manager Salary:
Select State
Select City in IL
Choose Similar Job
Pick Related Category
View Cost of Living in Chicago, Illinois

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Call Center Team Manager

Review the job openings and experience requirements for the Call Center Team Manager job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Call Center Team Manager.

Search Call Center Team Manager Job Openings

Job Openings for Call Center Team Manager in Chicago, IL

Program Manager, Social Services, Call Center

Masons of California - Union City , CA

We are actively seeking a Program Manager, Social Services, Call Center The pay range for this ... team, MOS, Skilled Nursing, and Acacia Creek, to ensure timely completions, approvals, and ...

LinkedIn - 3 days ago

Call Center Manager

GDM Group - San Jose , CA

Call Center Manager Wanted - Exciting Leadership Opportunity ... Join a Growing Team at Our State-of-the-Art Call Center in San Jose, CA! TrioHeatingandAir.com ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 35 days ago

Call Center Manager (Member Experience Manager)

SkyOne Federal Credit Union - Hawthorne , CA

Lead and manage a team of call center representatives and an online chat team, including hiring, training, coaching, and performance management. * Develop and implement strategies to optimize call ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 48 days ago

Experienced Call Center Assistant - Springfield, NJ Location

BCI Acrylic Independent Dealers - Springfield , NJ

JOB DESCRIPTION 1. Manage, Schedule and confirm appointments. 2. Heavy outbound calls to leads from ... a team or individually. 7. Post company updates on social media, social media advertising ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Call Center Specialist Expanded Function

Virginia Garcia Memorial Health Center - Hillsboro , OR

This position is a part of the Call Center team and the person holding this position will be ... by VGMHC management Knowledge, Skills and Abilities Required: • Knowledgeable in medical ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Sales Call Center Representative

Kelly Services - Rocklin , CA

Call Center Representative 100% Onsite in Rocklin, CA NEW HIRE CLASS STARTS IN MAY 2024! THIS IS A ... time management skills with the ability to work independently and in a collaborative team ...

ZipRecruiter - 8 days ago

What does a Call Center Team Manager do?

Common responsibilities of a Call Center Team Manager

Manage and assume accountability for agent attendance, turn-over, motivation, training, hiring and overall job performance.

October 08, 2022

Develop common solutions within contact center platforms to enable business units to implement solutions quickly for new and existing clients.

December 09, 2022

Support Program and Telecare with direction on escalated patient care and customer service concerns.

December 17, 2022

Works with the Director of Emergency Services to evaluate program outcomes and to ensure culturally appropriate continuum of services for clients.

February 03, 2023

Assisting with the delivery of standardized contact center best practices within contact center platforms.

February 17, 2023

Leads and trains offshore team members on creation and modification of skills, agent scripts and workforce management reporting capabilities.

February 20, 2023

Facilitate daily pre-shift meetings with Telecare Team Leaders.

March 30, 2023

Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels against goals and summary communication of departmental and/or business news.

April 09, 2023

Document and Deliver 10/10 bi-monthly feedback sessions, highlighting improvements and areas of opportunity with each team member.

April 13, 2023

Monitors quality initiatives, including staff recruiting and training, monitoring/reporting of significant clinical events, monitoring/recording patient/family satisfaction, and monitoring/recording satisfaction of referral sources.

May 04, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Call Center Team Manager Salary By Experience Levels in Chicago, IL

How much should you be earning in Call Center Team Manager in Chicago, IL based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Call Center Team Manager in Chicago, IL

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Team Manager Salary By Level of Education in Chicago, IL

Do you know how much should you be paid for a Call Center Team Manager position in Chicago, IL based on your education level?

Tell us about your education and see an estimate of earnings for Call Center Team Manager in Chicago, IL and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Call Center Team Manager in Chicago, IL

Average Base Salary

Core compensation

93765

121170

106237

Average Total Cash Compensation

Includes base and annual incentives

99715

133425

114691

What is the average salary for Call Center Team Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Team Manager in Chicago, IL. The base salary for Call Center Team Manager ranges from $93,765 to $121,170 with the average base salary of $106,237. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $99,715 to $133,425 with the average total cash compensation of $114,691.

View Average Salary for Call Center Team Manager as table

	Average Salary	Average Salary Range
Base Salary	$106,237	$93,765 - $121,170
Bonus	$8,453	$5,950 - $12,254
Total Pay	$114,691	$99,715 - $133,425

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Team Manager Salary Near Chicago, IL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Chicago, IL
CITY, STATE Cicero, IL	AVERAGE SALARY RANGE $94,292 - $121,852	COMPARE TO Chicago, IL
CITY, STATE Oak Park, IL	AVERAGE SALARY RANGE $94,292 - $121,852	COMPARE TO Chicago, IL
CITY, STATE Oak Lawn, IL	AVERAGE SALARY RANGE $94,185 - $121,713	COMPARE TO Chicago, IL
CITY, STATE Evanston, IL	AVERAGE SALARY RANGE $94,256 - $121,806	COMPARE TO Chicago, IL
CITY, STATE Skokie, IL	AVERAGE SALARY RANGE $94,256 - $121,806	COMPARE TO Chicago, IL
CITY, STATE Arlington Heights, IL	AVERAGE SALARY RANGE $92,146 - $119,078	COMPARE TO Chicago, IL

See salaries for Call Center Team Manager in locations close to Chicago, IL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Chicago, Illinois

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Call Center Team Manager in Chicago, IL

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Call Center Team Lead	LOCATION Chicago, IL	MINIMUM SALARY $45,361	MAXIMUM SALARY $67,827
JOB TITLE Call Center Team Leader	LOCATION Chicago, IL	MINIMUM SALARY $44,659	MAXIMUM SALARY $56,062
JOB TITLE Call Center Traffic and Scheduling Manager	LOCATION Chicago, IL	MINIMUM SALARY $97,480	MAXIMUM SALARY $126,720
JOB TITLE Call Center Manager	LOCATION Chicago, IL	MINIMUM SALARY $88,021	MAXIMUM SALARY $122,112
JOB TITLE Customer Service Training Manager - Call Center	LOCATION Chicago, IL	MINIMUM SALARY $85,570	MAXIMUM SALARY $119,640
JOB TITLE Call Center Inside Sales Team Leader	LOCATION Chicago, IL	MINIMUM SALARY $60,300	MAXIMUM SALARY $78,900

The Call Center Team Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Chicago, IL that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

93765

121170

About Chicago, Illinois Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More

Chicago, Illinois area prices were up 0.8% from a year ago

Call Center Team Manager Salary in popular cities: Aurora, Rockford, Joliet

Recently searched related titles: Deliver Manager, Industrial Project Manager, Crm Manager

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Call Center Team Manager : Retail Experience Manager, Network Management Consultant, Escalations Manager