Communicates in an active, positive and effective manner to all interprofessional health care team members and reports pertinent patient care and family data in a comprehensive and unbiased manner, listens and responds to the ideas of others.
February 23, 2020
Assists with clerical and clinical functions for patients, employees and clients requiring transitions in care form hospital to home as well as coordinate needed physician referrals and appointments, management of chronic disease conditions and assists with population health initiatives.
April 15, 2020
Understanding of the health care system and its components including sites of care, delivery models, and the roles of various providers and health care professionals.
April 19, 2020
Works collaboratively and maintains active communication with Care Navigators, physicians, nurses, office staff and other members of the multidisciplinary care team to resolve problems that are identified during follow-up phone calls.
April 24, 2020
Participate in other special projects and related program development and process improvement initiatives as needed, particularly in area of care navigation, resource generation by locality, and risk management.
May 31, 2020
Maintains confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities.
June 04, 2020