Leads and manages end-to-end project delivery against contractual requirements and revenue and profitability targets while maintaining an excellent customer experience.
January 27, 2020
Understand the customer, competitive and business landscape, as well as our operational capabilities at local level, and drive/ recommend changes to our delivery programs and offerings to ensure that we are putting our best foot forward to customers and continually driving improvements in delivery experience.
March 17, 2020
Support change management, ensuring all acceptance criteria is met with no customer impact.
April 17, 2020
Monitors delivery and provides insights into specific product implementation projects for specific internal and external customers.
July 16, 2020
Manage customer level profitability - identify new revenue opportunities, drive revenue recognition, manage efficiencies, drive productivity, lead projects successfully while meeting revenue and cost budgets.
July 18, 2020
Communicates effectively with executives and stake-holders(s) to identify needs and evaluate alternative business solutions and strategies.
July 24, 2020
Develop and define Partner strategy and vision to enhance partner relationships and plan execution for initiatives to drive towards additional business value in the Partner channel.
August 18, 2020
Builds and maintains respectful and collaborative relationships with customers, Q2 executives and team members.
August 23, 2020
Track ASP, BOM, and cost of finished goods to recommend landed price of a finished good according to incoterms requested by customer.
September 01, 2020
Plan, organize, control and evaluate IT service delivery workflow and the continuous improvement program that surrounds it.
October 09, 2020