Consult with customers to develop the proper plan and roll-out of Tact.
June 09, 2020
Build customer relationships, identify up-sell opportunities, become a trusted advisor of our clients.
June 17, 2020
Demonstrated computer systems knowledge, CRM, employee self-service and a general understanding of larger business system applications.
July 04, 2020
Collaborates with leadership, and independently contributes to strategic solutions to meet long term customer needs.
July 26, 2020
Prepare weekly, quarterly and annual customer satisfaction reports for management to derive actionable outcomes.
August 20, 2020
Develops strategies, policies and best practices for the customer in transformative engagements to enable servicability and success.
August 27, 2020
Manage customer business relationships, including approval of refunds, contract negotiations, provision of complementary services, and other financially impactful decisions.
August 28, 2020
Provide feedback to product management team based on observations of individual customers - be the voice of the customer at EverTrue.
September 18, 2020
Contribute to the development of internal processes and product development that results in more scalable and efficient success offerings.
October 17, 2020