Acts as a resource for the patient to address patient concerns and questions.
March 30, 2020
Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Area Manager and Human Resources regarding the nature of the disciplinary decisions.
July 25, 2020
Checks correspondence whether electronic, paper or voice mail, and responds as appropriate.
August 17, 2020
Works with payor case managers to facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team.
August 18, 2020
Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving.
August 25, 2020
Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
September 06, 2020
Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company.
September 18, 2020
Reviews profit and loss statements with Area Manager.
September 30, 2020
Develops action plans for unexcused and missed treatments in collaboration with the Medical Director.
October 06, 2020
Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff.
October 17, 2020