Requires knowledge of and experience with MS Office applications, Outlook, Customer Relations software packages, and standard office equipment.
May 20, 2020
Responds to telephone inquiries walk-ins, and written inquiries from prospects, subscribers, group administrators, providers, brokers, and internal staff.
July 03, 2020
Attends trade shows and assists with the set-up and removal of displays.
July 05, 2020
Assists dealer mechanics with advanced troubleshooting and repair procedures only after remote assistance by the technical call center has been exhausted.
July 07, 2020
Provide on-site technical support regarding routine product installation and service issues through face-to-face interaction and refer more complex issue to higher levels.
July 24, 2020
Build a consultant relationship with customers by offering proactive ideas and solutions enhancing their competitive edge.
August 31, 2020
Demonstrated expertise in customer service, consensus building, and use of problem solving skills and strong written, verbal, presentation, and interpersonal communication skills.
September 02, 2020