Assists with technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes.
February 21, 2021
Installs, images, monitors, configures, upgrades, troubleshoots, and maintains physical and virtual servers, personal computers, laptops, printers, software, audio and video equipment, telecommunication systems, wireless connectivity, remote access, and other network devices.
March 12, 2021
Support CIG offices and terminal network equipment including routers, switches, wireless access points, fixed wireless broadband equipment, computers, printers, handhelds, IP cameras and any hardware or software directed to be maintained or serviced.
May 16, 2021
Maintains a working knowledge of networking, user and file security, phones, servers, backups, group policies, login scripts, software distribution technology, remote connectivity, remote client support, etc.
June 11, 2021
Works with Corporate on any and all changes related to the Active Directory realm for THI-Corporate and THI-Ecommerce services.
June 12, 2021
Provide test support as required for configuration and testing of operating system level software, COTS and GOTS collaboration software, simulation/stimulation software test tools and various Windows and Unix server applications.
June 15, 2021
Understanding of computer terms and acronyms for escalating server and higher-level issues to senior staff.
June 21, 2021