How much does an IT Service Manager make? The average IT Service Manager salary is $91,117 as of October 28, 2020, but the salary range typically falls between $76,212 and $112,549. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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What does an IT Service Manager do?
IT Service Manager
Provide leadership, guidance, and management to the University IT Service Desk and directly and indirectly, work with other support personnel within Information Technology Services.
December 16, 2019
Demonstrated ability to lead and build an effective team of technology advisors through all phases of risk technology life cycle, including requirements definition, architecture design, configuration/implementation, and testing.
February 18, 2020
Prepare, maintain and monitor plans for user training, disaster recovery, virus protection, data backup, compliance, network security, etc.
April 23, 2020
Develop and conduct meetings with a structured and established cadence to guide and mentor the IT Support Specialists utilizing data and KPIs, observation of performance and areas of strength and opportunity through day to day operations.
May 03, 2020
Plan and conduct project meetings with stakeholders and project personnel to communicate milestones and completion dates, to provide technical advice and solutions, and to resolve issues that arise during the course of the project.
May 03, 2020
Manage in the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) to maintain a skilled technical and customer service-oriented staff.
May 27, 2020
Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers).
June 24, 2020
IT Service Manager Salary in Major Cities
This chart shows the salary comparison for IT Service Manager between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for IT Service Manager in each city.
IT Service Manager Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
IT Service Manager Salary by City
Click to see the salary for IT Service Manager in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $113,896 |
| Washington, DC | $101,431 |
| Miami, FL | $88,703 |
| Chicago, IL | $96,665 |
| Boston, MA | $102,661 |
| New York, NY | $109,613 |
| Dallas, TX | $90,524 |
If you'd like know IT Service Manager Salary in other cities, then please select a city in
Average Salary Range for IT Service Manager
Average Base Salary
Core compensation
76212
112549
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for IT Service Manager in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Service Manager in the United States. The base salary for IT Service Manager ranges from $76,212 to $112,549 with the average base salary of $91,117. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $109,734 to $161,995 with the average total cash compensation of $131,472.
View Average Salary for IT Service Manager as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $91,117 | $76,212 - $112,549 |
| Bonus | $40,356 | $33,522 - $49,446 |
| Total Pay | $131,472 | $109,734 - $161,995 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for IT Service Manager online for free
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for IT Service Manager, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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76212
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Comments about IT Service Manager
What's the difference between Manager, IT Service Delivery and IT Service Manager?
According to our latest salary estimation on October 28, 2020. The average salary of IT Service Manager is $91,117, and the average salary of Manager, IT Service Delivery is $89,845. The average salary of Manager, IT Service Delivery is lower than IT Service Manager. ( 2020-10-28 salary.com )
I am an IT Service Manager, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for IT Service Manager. an IT Service Manager Salary in New Britain, CT is $98,407 as of October 28, 2020; an IT Service Manager Salary in Barnstable, MA is $96,084 as of October 28, 2020. ( 2020-10-28 salary.com )
IT Service Manager Frequently Asked Questions
Why does the salary of an IT Service Manager vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for IT Service Manager?
Salary ranges for an IT Service Manager can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role
Last Update: October 28, 2020