Demonstrated ability to lead and build an effective team of technology advisors through all phases of risk technology life cycle, including requirements definition, architecture design, configuration/implementation, and testing.
August 27, 2021
Lead a multi-disciplinary team responsible for performing needs and priority assessments and analyzing business processes and requirements in order to develop functional and technical specifications for new information technology systems.
September 26, 2021
Manage in the administrative processes for human resource actions (hiring, professional development, promotions, terminations, disciplinary procedures, and salary adjustments) to maintain a skilled technical and customer service-oriented staff.
November 16, 2021
Prepare, maintain and monitor plans for user training, disaster recovery, virus protection, data backup, compliance, network security, etc.
November 23, 2021
Develop and conduct meetings with a structured and established cadence to guide and mentor the IT Support Specialists utilizing data and KPIs, observation of performance and areas of strength and opportunity through day to day operations.
December 13, 2021
Act as the highest source of information for all service, inventory, and product-knowledge concerns and work process matters (for both employees and customers).
December 21, 2021
Participate and/or serve as project manager in complex ITS projects such as upgrades or installations of integrated systems and services, utilizing standardized project management methodologies.
December 22, 2021