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IT Support Representative Salary in the United States

How much does an IT Support Representative make in the United States?

As of September 01, 2026, the average salary for an IT Support Representative in the United States is $124,970 per year, which breaks down to an hourly rate of $60.

However, an IT Support Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $136,333
  • Majority Range (25th-75th percentile): $113,155 to $130,918
  • Entry-Level (10th percentile): $102,398
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence IT Support Representative Salaries

An IT Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how geographic location, education and company size can directly affect your earning potential.

How Do IT Support Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Support Representatives. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $138,367.
  • California: $137,842.
  • Massachusetts: $136,005.

Top Paying Cities for IT Support Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $157,625
  • San Francisco: $155,899
  • Oakland: $152,613

What Skills Can Increase an IT Support Representative's Salary?

Demanded Skills for the Role:

  • Analysis (Mentioned in 10.61% Job Postings): Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
  • Decision Support Systems (Mentioned in 2.54% Job Postings): An information system that supports organizational decision-making activities. It serves the management, operations and planning levels and help people make decisions about problems that may be rapidly changing and not easily specified in advance.
  • Generally Accepted Accounting Principles (Mentioned in 0.92% Job Postings): Helping and maintaining accounting rules and standards for financial reporting to ensure consistency and transparency.
Skills Demand Percentage
Analysis 10.61%
Decision Support Systems 2.54%
Generally Accepted Accounting Principles 0.92%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Support Representative's salary.

  • Analytical Skills: Can increase your salary by up to 14%.
  • Consulting: Can increase your salary by up to 10%.
  • Data Integrity: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Analytical Skills $142,466
14%
Consulting $137,467
10%
Data Integrity $133,718
7%
Get Latest Data

IT Support Representative Salary by Industry: Top Paying Sectors

For IT Support Representative roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Chemicals sectors offer the strongest compensation, at 10% above the average. In contrast, IT Support Representative positions in Telecom or Retail & Wholesale typically offer lower base pay, as these industries often view IT Support Representative as a support function rather than a direct revenue driver.

The top paying industries for an IT Support Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$137,467$66.010%
Chemicals$137,467$66.010%
Edu., Gov't. & Nonprofit$137,467$66.010%
Financial Services$137,467$66.010%
Hospitality & Leisure$137,467$66.010%

How Education impacts an IT Support Representative's Salary?

Your level of education can impact your salary potential. While many IT Support Representatives enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Support Representative with a Bachelor's Degree is between $99,260 and $106,368).

IT Support Representative Salaries by Degree Level

Typical Education for IT Support Representative
Degree Level % of user with this level of education
No Diploma 2.9%
High School 2.9%
Associates 2.9%
Bachelors 51.4%
Masters 42.9%
Doctorate 0.0%
View as Graph

IT Support Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$113,155
Average $124,970/year
$130,918
$9,430
Average $10,414/month
$10,910
$2,176
Average $2,403/week
$2,518
$54
Average $60/hour
$63
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $130,918 $10,910 $2,518 $63
Average $124,970 $10,414 $2,403 $60
25th Percentile $113,155 $9,430 $2,176 $54

Most common benefits for IT Support Representative

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for IT Support Representative

Here are companies hiring for IT Support Representative and their salaries, click below for more details.

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FAQ about IT Support Representative

1. What industry pays the highest salary for IT Support Representative?

The Biotechnology industry offers the highest average compensation for IT Support Representative roles, with salaries approximately 10% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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