IT Support Representative Salary in the United States

How much does an IT Support Representative make in the United States?

As of February 01, 2026, the average salary for an IT Support Representative in the United States is $124,844 per year, which breaks down to an hourly rate of $60.

However, an IT Support Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $135,774
  • Majority Range (25th-75th percentile): $113,000 to $130,565
  • Entry-Level (10th percentile): $102,217
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View as table View as graph 25% $113,000 10% $102,217 90% $135,774 75% $130,565 $124,844 50%(Median) Didn’t find job title? Click

IT Support Representative Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $130,565 $10,880 $2,511 $63
Average $124,844 $10,404 $2,401 $60
25th Percentile $113,000 $9,417 $2,173 $54
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Key Factors That Influence IT Support Representative Salaries

An IT Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Do IT Support Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Support Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $138,227.
  • California: $137,703.
  • Massachusetts: $135,868.

Top Paying Cities for IT Support Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $157,466
  • San Francisco: $155,918
  • Oakland: $152,459

What Skills Can Increase an IT Support Representative's Salary?

Demanded Skills for the Role:

  • Analysis (Mentioned in 10.61% Job Postings): Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
  • Decision Support Systems (Mentioned in 2.54% Job Postings): An information system that supports organizational decision-making activities. It serves the management, operations and planning levels and help people make decisions about problems that may be rapidly changing and not easily specified in advance.
  • Generally Accepted Accounting Principles (Mentioned in 0.92% Job Postings): Helping and maintaining accounting rules and standards for financial reporting to ensure consistency and transparency.
See More Skills
Skills Demand Percentage
Analysis 10.61%
Decision Support Systems 2.54%
Generally Accepted Accounting Principles 0.92%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Support Representative's salary.
  • Analytical Skills: Can increase your salary by up to 14%.
  • Consulting: Can increase your salary by up to 10%.
  • Data Integrity: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Analytical Skills
$142,322
14%
Consulting
$137,328
10%
Data Integrity
$133,583
7%
Attention to Detail
$132,335
6%
Resource Management
$132,335
6%
Dedication
$132,335
6%
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How Education impacts an IT Support Representative's Salary?

Your level of education can impact your salary potential. While many IT Support Representatives enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Support Representative with a Bachelor's Degree is between $99,260 and $106,368).

IT Support Representative Salaries by Degree Level

Typical Education for IT Support Representative
Degree Level % of user with this level of education
No Diploma 2.9%
High School 2.9%
Associates 2.9%
Bachelors 51.4%
Masters 42.9%
Doctorate 0.0%
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IT Support Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on February 01, 2026

Salary Trends for IT Support Representative

Salaries for an IT Support Representative can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $113,199 in 2023 to around $110,171 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of IT Support Representative salary trends, .

Average Annual Salary of IT Support Representative Over Time

2022
$???
2023
$113,199
2024
$111,458
2025
$110,171
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $113,199
2024 $111,458
2025 $110,171
2026
View More
2027
View More

Most common benefits for IT Support Representative

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for IT Support Representative

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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