As of January 01, 2026, the average salary for an IT User Support in the United States is $80,101 per year, which breaks down to an hourly rate of $39.
However, an IT User Support's salary can vary significantly. Here’s a look at the typical salary range:
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An IT User Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of an IT User Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Entry Level IT User Support | $77,443 |
| Intermediate Level IT User Support | $77,694 |
| Senior Level IT User Support | $80,783 |
| Specialist Level IT User Support | $84,043 |
| Expert Level IT User Support | $84,276 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT User Supports. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 10.72% |
| Technical Support | 2.13% |
| Customer Support | 1.66% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
CRM
|
$90,514 |
13%
|
|
Business Development
|
$90,514 |
13%
|
|
Leadership
|
$84,106 |
5%
|
|
Client Service
|
$84,106 |
5%
|
|
Presentation
|
$84,106 |
5%
|
|
Collaboration
|
$83,305 |
4%
|
Your level of education can impact your salary potential. While many IT User Supports enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for an IT User Support with a Associate's Degree is between $74,582 and $79,767).
IT User Support Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 2.4% |
| High School | 15.3% |
| Associates | 11.8% |
| Bachelors | 50.6% |
| Masters | 17.6% |
| Doctorate | 2.4% |
Understanding how an IT User Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on January 01, 2026For an IT User Support, the most direct path to higher earnings is advancing to the Decision Support User Solution Delivery Specialist role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $108,200 - a projected growth of 35% over your current level.
Salaries for an IT User Support can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $79,553 in 2023 to around $77,662 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of IT User Support salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $79,553 |
| 2024 | $78,686 |
| 2025 | $77,662 |
| 2026 |
View More
|
| 2027 |
View More
|
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Compensation PlanningHere are companies hiring for IT User Support and their salaries, click below for more details.
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Yes, a support analyst is an IT job. They often work on-site as part of an IT team or independently, providing desktop and computer support to end users. The salary for IT User Support roles typically ranges from $70,701 to $89,901, with a mid-salary of $79,601, reflecting the importance of their technical expertise in various environments, including corporate offices.
The highest-paid IT job in User Support typically offers a maximum salary of $89,901. The average salary for this role is around $79,601, while entry-level positions start at a minimum salary of $70,701. These figures reflect the competitive nature of the IT support field and the value placed on skilled professionals.
IT support jobs in the US typically pay between $70,701 and $89,901 annually. The average salary for IT User Support is around $79,601 per year, reflecting a competitive compensation range for professionals in this field.
A good salary to earn in the US varies by profession. For IT User Support, the salary range is between $70,701 and $89,901, with a mid-salary of $79,601. This is competitive compared to the typical American income, which falls between $62,000 and $73,000, highlighting the value of specialized skills in the tech industry.
While average salaries for IT User Support roles rose in 2024, the specific salary range is between $70,701 and $89,901, with a mid-salary of $79,601. This indicates a steady growth in compensation, reflecting an improving job market for tech workers across the industry.
While IT User Support roles may not reach the high salaries of some specialized IT positions, they offer competitive compensation. The salary range for IT User Support is between $70,701 and $89,901, with a mid-salary of $79,601. This can be considered a solid income, especially for entry-level positions in the tech industry.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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