Unemployment Claims Analyst Salary in Chicago, IL

The primary responsibility of an Unemployment Claims Analyst is to review and process unemployment claims filed by individuals who have lost their jobs. This includes gathering and verifying information from both the claimant and their former employer, determining eligibility for benefits, and ensuring that all necessary documentation is submitted. The analyst also investigates any disputed claims, conducts interviews with claimants and employers, and makes recommendations for the approval or denial of benefits. Additionally, they may be responsible for maintaining accurate records, providing support to claimants, and staying up-to-date on relevant laws and regulations. Strong analytical, communication, and problem-solving skills are essential for success in this role.