User Support Specialist Salary in Jackson, MS

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How much does an User Support Specialist make in Jackson, MS? The average User Support Specialist salary in Jackson, MS is $50,182 as of April 24, 2024, but the salary range typically falls between $41,240 and $55,745. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for an User Support Specialist

$41,240 to $55,745

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What is an User Support Specialist?

A User Support Specialist is responsible for providing technical assistance and support to users of a company's products or services. This may involve troubleshooting issues, answering questions, and providing guidance on how to use the product or service effectively. The User Support Specialist may also be responsible for documenting and tracking user issues, as well as collaborating with other teams to resolve more complex problems. Additionally, they may be involved in creating and updating user support documentation and training materials. The goal of the User Support Specialist is to ensure that users have a positive experience and are able to effectively utilize the company's products or services.

See user submitted job responsibilities for User Support Specialist.

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Job Openings for User Support Specialist in Jackson, MS

User Support Specialist - Video On Demand

ACI Learning - Dillon , CO

The User Support Specialist also maintains and administers primary support tools used for user communication to our internal teams. What You'll Be Doing (About The Role) • Prompt and courteous ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Computer Support Specialist - Entry Level

Link/Viking Staffing Services - Tracy/Lathrop - Ontario , CA

An entry-level computer support specialist handles their responsibilities as part of our internal I ... Your duties include user training and supporting calls to answer questions and solve IT problems ...

ZipRecruiter - Today

Desktop Support Specialist

HCLTech - Cooperstown , NY

Role :-Desktop Support Specialist Location :-Cooperstown, NY Job Description :- This position ... Technical Skills • Excellent skills in user IT infrastructure - Desktops, Laptops, Printers ...

LinkedIn - 5 days ago

Application Support Specialist

Franklin Fitch - Dallas , TX

Application Support Specialist | Hybrid - Dallas, TX | $70k/yr - $75k/yr + Benefits Are you an ... Experience in IT end-user support, preferably in professional services industry * Strong skillset ...

LinkedIn - 5 days ago

Help Desk/End User Support Manager (DHA)

IT Concepts, Inc - Falls Church , VA

IT Concepts is seeking a help desk and end user support for management and administration of DHA ... Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians

LinkedIn - 7 days ago

Central Notice Support Specialist (Contract)

Wikimedia Foundation - San Francisco , CA

... the user experience of banner requests challenging for community members. These include: * The ... As an embedded supporter of the group, the Support Specialist will focus on making sure that the ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

What does an User Support Specialist do?

Common responsibilities of an User Support Specialist

Stay up-to-date on the latest technology trends and updates to provide accurate and timely support.

September 08, 2023

Document and track user issues and resolutions in a help desk or ticketing system.

September 17, 2023

Educate users on how to use technology products effectively and efficiently.

September 18, 2023

Participate in training sessions and workshops to improve user support skills and knowledge.

September 23, 2023

Provide technical support and assistance to users experiencing issues with software, hardware, or other technology products.

September 29, 2023

Assist in testing and evaluating new software and hardware products for usability and functionality.

November 05, 2023

Create and maintain user support documentation and knowledge base articles.

November 07, 2023

Provide feedback to product development teams based on user issues and suggestions.

November 13, 2023

Collaborate with other support team members to escalate and resolve complex user issues.

November 14, 2023

Troubleshoot and resolve user problems through phone, email, or chat support.

November 24, 2023

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User Support Specialist Salary By Experience Levels in Jackson, MS

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

User Support Specialist Salary By Level of Education in Jackson, MS

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for User Support Specialist in Jackson, MS

Average Base Salary

Core compensation

41240

55745

50182

Average Total Cash Compensation

Includes base and annual incentives

41671

56531

50844

What is the average salary for User Support Specialist in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of User Support Specialist in Jackson, MS. The base salary for User Support Specialist ranges from $41,240 to $55,745 with the average base salary of $50,182. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $41,671 to $56,531 with the average total cash compensation of $50,844.

View Average Salary for User Support Specialist as table

	Average Salary	Average Salary Range
Base Salary	$50,182	$41,240 - $55,745
Bonus	$662	$431 - $785
Total Pay	$50,844	$41,671 - $56,531

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

User Support Specialist Salary Near Jackson, MS

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Jackson, MS
CITY, STATE Greenville, MS	AVERAGE SALARY RANGE $41,240 - $55,745	COMPARE TO Jackson, MS 0%
CITY, STATE Hattiesburg, MS	AVERAGE SALARY RANGE $40,535 - $54,792	COMPARE TO Jackson, MS
CITY, STATE Meridian, MS	AVERAGE SALARY RANGE $41,120 - $55,582	COMPARE TO Jackson, MS
CITY, STATE Monroe, LA	AVERAGE SALARY RANGE $41,778 - $56,473	COMPARE TO Jackson, MS
CITY, STATE Baton Rouge, LA	AVERAGE SALARY RANGE $43,597 - $58,931	COMPARE TO Jackson, MS
CITY, STATE Columbus, MS	AVERAGE SALARY RANGE $39,552 - $53,463	COMPARE TO Jackson, MS

See salaries for User Support Specialist in locations close to Jackson, MS. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Jackson, Mississippi

Jackson is located primarily in northeastern Hinds County, with small portions in Madison and Rankin counties. The Pearl River forms most of the eastern border of the city. A small portion of the city containing Tougaloo College lies in Madison County, bounded on the west by Interstate 220 and on the east by U.S. Route 51 and Interstate 55. An unconnected section of the city surrounds Jackson–Evers International Airport in Rankin County. In the 2010 census, only 622 of the city's residents lived in Madison County, and only 1 lived within the city limits in Rankin County. The city is bordered t...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to User Support Specialist in Jackson, MS

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE EHR User Support Specialist	LOCATION Jackson, MS	MINIMUM SALARY $61,937	MAXIMUM SALARY $77,832
JOB TITLE User Support Specialist I	LOCATION Jackson, MS	MINIMUM SALARY $47,052	MAXIMUM SALARY $58,324
JOB TITLE Computer User Support Specialist	LOCATION Jackson, MS	MINIMUM SALARY $62,880	MAXIMUM SALARY $78,312
JOB TITLE End User Support Specialist	LOCATION Jackson, MS	MINIMUM SALARY $48,311	MAXIMUM SALARY $60,899
JOB TITLE IT User Support Specialist	LOCATION Jackson, MS	MINIMUM SALARY $47,052	MAXIMUM SALARY $58,324
JOB TITLE Decision Support User Solution Delivery Specialist	LOCATION Jackson, MS	MINIMUM SALARY $71,000	MAXIMUM SALARY $109,500

The User Support Specialist job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Jackson, MS that might be a good fit for the type of job and salary you are looking for.

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41240

55745

About Jackson, Mississippi Jackson is located primarily in northeastern Hinds County, with small portions in Madison and Rankin counties. The Pearl River forms most of the easte....More

Jackson, Mississippi area prices were up 1.2% from a year ago

User Support Specialist Salary in popular cities: Gulfport, Hattiesburg, Southaven

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role