Average Salary for Jobs with Computer Troubleshooting Skills

The average salary for jobs that require the skills of Computer Troubleshooting is $78,648 based on United States National Average.

Base Salary

Core compensation

$41,197
$116,099
$78,648
Help Desk Manager
Alternate Job Titles: IT Help Desk Manager | IT User Support - Manager

Manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Analyze help desk activities and develop tools and process im... View job details


Help Desk Supervisor I
Alternate Job Titles: Help Desk Operations Supervisor I | IT/IS Help Desk Supervisor I | User Support Help Desk Supervisor I

Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Working team member... View job details


Help Desk Supervisor II
Alternate Job Titles: Help Desk Operations Supervisor II | IT/IS Help Desk Supervisor II | User Support Help Desk Supervisor II

Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a ba... View job details


Help Desk Supervisor III
Alternate Job Titles: Help Desk Operations Supervisor III | IT/IS Help Desk Supervisor III | User Support Help Desk Supervisor III

Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Coordinates referrals to appropriate technical, professional or service personnel for follow-up. May require a ba... View job details


Help Desk Support
Alternate Job Titles: Help Desk Technician II | Help Desk Tier 2 Specialist

Provides support to end users for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. Responds to telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user prob... View job details