Average Salary for Jobs with Customer Service Metrics Skills

Manages branch operations within a specific geographic area. Provides guidance to branches on matters of compliance, service, and quality. Conducts routine and preventive quality assurance checks to monitor customer satisfaction and revenue results. Provides operational support and resources to resolve any problems or losses incurred in daily branch operations. Ensures branches are in compliance w... View job details

Oversees and manages branch operations within a specific geographic area. Provides guidance to branches on matters of compliance, service, and quality. Conducts routine and preventive quality assurance checks to monitor customer satisfaction and revenue results. Provides operational support and resources to resolve any problems or losses incurred in daily branch operations. Ensures branches are in... View job details

Manages and oversees the team responsible for providing internal customer and solution services to bank branch employees. Ensures policies and procedures are implemented effectively to maximize efficiency and limit response time. Defines and monitors service quality metrics to identify areas of improvement. Monitors and evaluates branch requests to identify knowledge gaps and make training suggest... View job details

Responsible for providing internal customer service to bank branch employees. Serves as the point of contact to guide and assist branch staff with product information, operational policies, and transaction processes. Responds to questions and resolves cases by researching bank procedures and/or regulatory governance. Escalates issues internally as necessary. Completes call tracking and supporting ... View job details

Responsible for providing internal customer service to bank branch employees. Serves as the point of contact to guide and assist branch staff with product information, operational policies, and transaction processes. Responds to questions and resolves cases by researching bank procedures and/or regulatory governance. Escalates issues internally as necessary. Completes call tracking and supporting ... View job details