The Field Service Engineering Director plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Directs field service activities to provide effective on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service contracts and directs support services. In addition, Field Service Engineering Director reviews service reports to ... view job details

Directs field service activities to provide effective on-site support and technical assistance with various products or equipment. Plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Reviews service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing ... view job details

The Field Service Engineering Manager plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Manager handles service contracts and directs support services. Oversees the scheduling and training of field service representatives. In addition, Field Service Engineering Manager develops methods, guidelines, and policies to facilitate efficient service delive... view job details

The Director of Software Engineering establishes policies and procedures that produce high-quality software product and service. Directs and oversees the software engineering function in developing, releasing, and maintaining software applications/operating systems according to business needs. Being a Director of Software Engineering typically reports to top management. Requires a bachelor's degree. The Director of Software Engineering manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and devel... view job details

The Cloud Engineering Director makes strategic decisions and recommendations about the development and modification of cloud applications, including infrastructure-as-a-service (IAAS) and platform-as-a-service (PAAS) platforms. Leads and directs all aspects of an organization's cloud systems and strategy. Being a Cloud Engineering Director works collaboratively with stakeholders during the development, launch, and refinement of products and solutions. Oversees the requirement gathering activities with stakeholders and vendors. In addition, Cloud Engineering Director reviews and approves audit ... view job details

Anthony Hankinson is not only reaching for the stars, he’s making sure you’re safe when you’re flying among them.Hankinson, a 31-year-old husband and father, is a manufacturing engineering planner at The Boeing Company in North Charleston, S.C. As a member of the Electrical Corrective Actions team, Hankinson takes care of electrical issues that might arise in Boeing’s popular 787 Dreamliner airplane. But even though Hankinson now works at the world’s largest aerospace company and leading manufacturer of commercial jetliners with 170,000 employees in 70 countries, it took some old-fashioned elb... view article details

The Remains of the Day It's midnight on a crisp October night in New England, and Fred Skinner, funeral director at Levine Chapels in Brookline, Mass., is just getting in to the office. "I kid people that I work in a bloody environment," said Skinner. "But actually, my role is much more comparable to that of a butler in a large country home: I organize several different service providers to ensure that an event crucial to a large group of people goes smoothly." Those who experience the death of a loved one rely on Skinner not only for his compassion, but also for his ability to organize clergy... view article details

'To be fair, folks who have so much money in the market that they simply don't have enough time to stay on top of investment trends would probably be good candidates for the use of a full-service broker.'  'Full-service' brokers get their name and reputation from the dogged and devoted work they're expected to do to keep clients happy. They carry business cards from distinguished brokerage firms like Salomon Smith Barney and Merrill Lynch. In an ideal world, a broker provides sound, profitable investment ideas, and furnishes up-to-the-minute research to keep you current with market trends, sto... view article details

Job description Engineers research and develop solutions to technical needs in society. They design products, materials, machinery, factories, systems, structures, and much more. Their main work lies in ensuring efficiency, and working to constantly improve the quality of all aspects of life. They also analyze the impact their projects have had on the environment and society. Most engineers specialize in a certain area, there are more than 25 specialties recognized by professional engineering societies and each area has many divisions. Engineers will also sometimes choose to specialize in a s... view article details

Making Movies If you can name a movie director off the top of your head, chances are it's a member of the Hollywood elite who earns massive sums of money. Yet for every Steven Spielberg or James Cameron there are hordes of lesser-known artists, happily hammering away at their craft. There are all kinds of movie makers, just as there are all kinds of movies - major motion pictures, independent films, cable movies, documentaries, sitcoms, TV dramas, and more. Some directors make excellent livings while others just scrape by, hoping for a lucky break. In reality, making it as a director has much ... view article details

Picture two software engineers with equal skills and experience working together at the same company. However, there is a significant difference in their pay. For every dollar the male engineer gets in equity grants, the female engineer only receives 64 cents. This is not fiction but a reality based on data, thereby marginalizing women in this field. Unequal pay is a big problem in the tech industry, particularly in software engineering. Despite efforts to make things fairer for everyone, there is still a significant difference in pay between genders. This article examines the facts that s... view blog & white papers details

There is no doubt that money is flowing well these days in the engineering field. Engineering salaries have skyrocketed over the past few years. Whether you are a software engineer pulling in the big bucks or an electrical engineer working on the forefront of new technologies, it is a great time to be in the field. Knowing the forces behind this boom helps job seekers position themselves to take advantage of it. It provides insight as well into whether the trend will continue. Take a deep dive into the growth in engineering salaries, the key factors driving it, and what it means for the future... view blog & white papers details

Customer service skills are necessary in any industry. For businesses, managing customers' concerns must be a top priority to establish a good relationship and reputation. Not only employees who work in customer support need to improve their customer service skills. Management and team leaders must also learn to enhance their customer service skills to develop effective strategies. Key Takeaways Major customer service skills include communication, problem-solving, patience, and empathy. Improving customer service skills includes collecting feedback from clients and practicing active listening.... view blog & white papers details

Anyone in a customer-facing role knows that good customer service skills are required to provide great service. While product knowledge and a friendly demeanor are important, there are several other essential customer service skills that can set you apart. To become a customer service all-star and experience the rewards of happy, loyal customers and a successful business, mastery of the following 12 customer service skills is a must. What are customer service skills? Customer service skills are the abilities and techniques that allow employees to handle customer questions, complaints, and conc... view blog & white papers details

With remote work becoming the norm, companies struggle in setting fair and competitive pay for software engineers. Location no longer ties an engineer to a physical office, so how do companies determine their pay? As they transition to more dispersed workforces, companies must rethink their approaches to setting and adjusting pay. Benchmarking Software Engineering Compensation in the Remote Era To attract and retain top talent, companies must offer market-rate pay for software engineers, even for remote roles. The average pay for a software engineer in the U.S. is over $100,000. But for remote... view blog & white papers details