Drive execution of key projects and initiatives to support the Continuous Improvement program. Develop the right metrics to measure process quality and productivity, providing meaningful feedback to product, marketing and business teams. Collaborate and communicate with teams on best practices, programs of study and knowledge sharing. view job details

Provide IT Infrastructure maintenance budget planning for the iSeries and Power6 platforms, operations and technical support teams, as well as the SSC Data Center. Develop relationships with other IM service delivery managers and domain leaders to build a comprehensive knowledge base of articles across the full spectrum of IM services. Demonstrated ability to gather and synthesize complex information, make sound tactical decisions, and communicate such information in a clear, simple way to a variety of audiences, ranging from senior executives to working-level analysts and technical spe view job details

Deliver catering orders in a timely manner and set up delivery order according to required specifications. Monitors dining room and picks up dishes, utensils, and trash from customers who have finished their meal. Maintains a positive working relationship and treats all employees with respect. view job details

Performs warehouse duties including movement of inbound and outbound product as needed. Documents activities and provides reliable resource information, such as delivery logs, verifies packing slips and purchase orders, etc. Prepare and process parcel shipments for UPS, FedEx and other carriers for domestic and international shipments. view job details

Meet physical demands of the job (packages can weigh up to 150lbs). Delivering packages to destination APPROXIMATELY 55-60 Stops a DAY. Follow dispatch instructions and communicates with dispatch as required including delays, arrivals and equipment issues. view job details

Driver must be physically capable of performing required work. Attend safety and related job trainings as they become available. Provide accurate and efficient delivery of bulk fuel and related products. view job details

Manage customer expectations and improve procedures accordingly to ensure that great customer service is always provided. Assists a team of resources that delivers best in class solutions to business problems through the use of information technology. Participates in decision making process around technology strategy, conduct analysis on technical viability of solutions and provide guidance on delivery of complex projects. view job details

Actively represent our culture by leading and participating in efforts around continuous learning, personal and professional development, community service and team building. Support company growth by building and maintaining a strong professional network as well as contributing to the recruitment of new employees. Develop high quality relationships with clients and works diligently to develop and continuously maintain trust in the eyes of the client. view job details

Track ASP, BOM, and cost of finished goods to recommend landed price of a finished good according to incoterms requested by customer. Plan, organize, control and evaluate IT service delivery workflow and the continuous improvement program that surrounds it. Builds and maintains respectful and collaborative relationships with customers, Q2 executives and team members. view job details

Develop and execute communication plans to educate the global Professional Services team and other organizations on new processes/functionality. Manages the development and improvement of new or existing operational tools, reports, and customer-facing functionality by providing direction and input on project business and functional requirements. Delivery operations managers need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of assistance or offer guidance. view job details

Participate in the development of appropriate actionable plans, including the definition of a new and/or improvement of existing processes. Lead a team of Business Solutions Analysts dedicated to providing timely, business-aligned technology solutions that enable and support the business needs of the units with which they are partnered, and partner with the business areas to turn business requirements into technical specifications. Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful. view job details

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Communicates service value, costs and features to business and technology stakeholders. Manages program level constraints of scope, schedule, cost and quality ensuring integrated program master plans including all functional impacts. Performs project management responsibilities relating to information technology implementations, upgrades, conversion and recovery. view job details

Understand the customer, competitive and business landscape, as well as our operational capabilities at local level, and drive/ recommend changes to our delivery programs and offerings to ensure that we are putting our best foot forward to customers and continually driving improvements in delivery experience. Demonstrated knowledge of and skill in change management, innovation, customer service, group process facilitation, conflict resolution, influence, interpersonal relations, oral communication, problem solving, project management, quality management, systems thinking, team building, teamwork, and written communication. Collaborate closely with the Training Team Lead to administer, organize, and conduct training and educational programs in connection with management and promotional development, on-the-job training, and employee orientation. view job details

Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Demonstrates accountability and contributions to the successful realization of client goals. Maintains accurate and effective documentation for all the client projects. view job details

Assists with workforce planning, supports positiveemployee engagement, proactively addresses performance concerns, and providescoaching and mentoring opportunities to motivate and lead team members in theircareer development. Active participation and thought leadership in our global Delivery Excellence program, continuously improving PS delivery practices and the experience for our customers. Build value messaging and services offerings for Consulting Services during pre-sales cycle and provide input into the strategy to meet changing market and competitive conditions. view job details

Create new server and system environments as needed, including designing, completing system installation, documenting and enforcing system standards. Manages personal work time responsibly and efficiently, insuring personal conversations, phone calls and internet usage are kept to a minimum. Leads or participates in project management for information systems so that appropriate resources are allocated, timeline/critical path are identified, and outcomes are met. view job details

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas of improvement. Utilize a practical approach to the application of methods such as Lean and Agile. Demonstrate leadership in escalations and turnaround situations. view job details

Manages area(s), customer(s), or team(s) of company employees with well- defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility. Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance, conduct continuous improvement and causal analysis activities. Assist with rollout and adoption of new applications, data, and tools, identifying and advising agencies/teams that may be early adopters of a technology solution. view job details

Demonstrated knowledge and understanding of service life cycle management processes including but not limited to change management, monitoring, testing, release management, security, capacity planning, business continuity, and disaster recover. Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation. Manage and escalate issues related to supplier service delivery and performance on a day-to-day basis, and analyze performance trends and SLA reports to identify improvement areas and areas of non-compliance. view job details