Front Of House

Are you passionate about providing outstanding customer service? Do you enjoy creating memorable experiences for guests? We are looking for a friendly and professional Front of House Team Member to join our vibrant team. This role is perfect for someone who thrives in a customer-focused environment and enjoys being the face of a hospitality business.

Why Work With Us?

• Welcoming Team: Be part of a supportive and energetic team in a dynamic hospitality setting.
• Skill Development: Enhance your customer service and hospitality skills with opportunities for growth and career progression.
• Flexible Role: Enjoy flexible working hours in a busy, fast-paced environment.
• Customer-Centric Culture: Work in a setting where providing excellent service is the top priority.
• Career Growth: Join an organisation that is committed to your professional development.
• Supportive Environment: We offer a positive work culture focused on employee well-being and work-life balance.
  
  

Main Duties and Responsibilities: Front of House

• Greet and welcome guests upon arrival, ensuring a friendly and professional first impression.
• Assist with seating guests and managing reservations efficiently.
• Handle customer inquiries, both in-person and over the phone, ensuring prompt and clear communication.
• Take orders, serve food and beverages, and ensure the dining area is clean and well-maintained.
• Process payments accurately, handling cash and card transactions securely.
• Coordinate with kitchen and bar staff to ensure smooth service flow.
• Address any guest concerns or special requests promptly and professionally.
• Maintain a clean and organised front-of-house area, adhering to all health and safety guidelines.
  
  

Desirable Skills Include:

• Previous experience in a customer-facing role, particularly in hospitality.
• Strong communication skills and a welcoming, friendly attitude.
• Ability to work efficiently in a busy, fast-paced environment.
• Excellent organisational skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• A passion for delivering outstanding customer service.
  
  

To ensure this role is the right fit for you, ask yourself the following:

• Do you enjoy interacting with people and creating positive guest experiences?
• Are you a natural problem-solver with strong communication skills?
• Can you thrive in a fast-paced, busy environment?
  
  

If you answered "yes" to these questions, we encourage you to apply and become an essential part of our front-of-house team!

Please note that Ambitions Personnel is working as a Recruitment Business for this role