Administrator

We are looking for a new Administrator/Customer Care Co-ordinator to join our friendly team at Ascendit Lifts in Horley, Surrey.

We are looking to recruit a person with excellent customer care and administration skills, and ideally experience, to work within our busy Operations Support team.

The role involves a range of duties which may change as you move around our team – including supporting either our surveyors or service and installation engineers out in the field, handling a mixture of quotations, diaries, orders and coordination of installation works, reactive response to breakdowns and proactive planning of maintenance works.

Do you have:.

• Excellent administrative skills, with a strong eye for detail and a good understanding of Windows and Microsoft products, CRM software etc.
• Good geographical knowledge of the south-east of England and experience of using Google Maps
• A positive can-do attitude
• Confidence and a polite, personable telephone manner
• A clear understanding of positive customer care with a proven track record of customer service within any industry and an empathetic style of communication
• A desire to deliver results and find solutions to any problem
• The ability to quickly learn new systems and procedures.

If that’s you, then our vacancy is just the role for you.

We know that you'd enjoy working for our rapidly growing, well-established company who really cares about the wellbeing, empowerment, and success of every person, and in a role that is varied, interesting and more than your average administration role. In return we will give you:

• A starting salary of up to £24,000 per annum
• 25 days paid holiday, plus all the 8 bank holidays. The 25 days increases up to 27 days with time served
• Monday to Friday 08.30am to 5:00pm or 9:00am to 5:30pm working week 9subject to team requirements, at our head office in Horley, Surrey, RH6 9GA
• Company Pension
• Healthcare Cash Plan with Westfield Health
• Staff relaxation areas both inside and out
• Free hot and cold beverages
• Staff treats and events throughout the year
• A friendly and supportive working environment
• Easy parking on the industrial Estate or superb connections via the bus and rail

Founded in 1998, Ascendit Lifts is a family business that has steadily grown to become one of the largest independent suppliers and installers of domestic lifts in the country. We are specialists in the installation and maintenance of: stairlifts, vertical through-floor lifts, lifting platforms and ceiling track hoists.

For more information about our company please go to www.ascenditlifts.co.uk

Job Types: Full-time, Permanent

Pay: Up to £24,000.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Work Location: In person