Income Advisor
Full Time, 37 hours per week
Permanent
Hybrid working - Newcastle under Lyme, Staffordshire
£26,250 p/a
An exciting opportunity has arisen to join our Income Team.
The Income Advisor role includes contacting customers that are in arrears with their rent to come to satisfactory arrangements to clear their debt. This will involve contacting by telephone and other communication channels. Advice and support is offered to customers to enable them to manage their rent account with regards to housing benefit, Universal Credit, welfare benefits and support services offered by the company. The ability to challenge customer behaviour in terms of paying priority debts is essential.
This role requires a passion for making a difference to our customers lives, excellent communication and negotiation skills and the ability to handle difficult conversations.
For more information contact Justine Addison, Income Manager on 01782 854850 and leave a message for a call back.
Closing date – 4th August
Interview Date - 14th August
We have the perfect blend of houses and services to help improve lives.
When we set up the company in 2000, we wanted to do much more than just provide nice homes, so we established a unique mix of support which can be tailored to suit you.
Our employment and skills team can help you get a job you love, and our friendly money advice people can make your pennies stretch further than you ever imagined.