Restaurant and Bar Supervisor

Bunk is a cocktail bar and restaurant looking for a flexible full-time supervisor who is good at working in teams and has experience with directing staff in a fast-paced and exciting environment. Experience is preferred but is optional, as we are keen on training new people if they show dedication and a positive attitude.

Also looking for those who are interested in gaining extra responsibilities, please ask directly if interested.

Responsibilities

• Complete opening and closing checks for the bar and the kitchen
• Induction training bar staff and kitchen staff
• Ensuring training is completed amongst staff and continually giving constructive feedback maintaining high standards of service and cleaning.
• Able to cash up and complete End of Day reports
• Have clear communication between staff and management
• Direct staff during trading of the bar.
• Deal with simple customer complaints
• Liaising with the kitchen and floor to provide the best service to the customers, due to food waits or clearing of tables
• Checking stock levels and cleaning
• Data input purchases and stock levels to make orders for the kitchen or bar
• Put away deliveries and deal with issues due to missing stock
• Report to the Assistant Manager

Basic Bar Prep

The staff arrives early to organise the venue and bar, create prep, and organise the floor and behind the bar or stock room. This includes washing, cutting fruit and preparing garnishes to streamline use.

Meal Presentation

The kitchen staff organises customers’ baskets before the waitstaff or sometimes can be helped to prep or clean some kitchen utensils. All staff including bar staff are expected to bring the final product to the customer. They have a working knowledge of the day’s meals and menus and understand each dish or side we serve.

Stock Kitchen and Storeroom

The staff works with management and the rest of the team to receive, stack, and properly store drinks in the bar and occasionally food in kitchens. They transfer alcohol and supplies to the bar as needed, and understand the importance of stock rotation and shelf life.

Cleaning Duties

All staff are responsible for ensuring all areas of the kitchen, bar prep and alcohol storage areas are clean and properly sanitised. This includes washing utensils, glasses, bar equipment, shelving, and floors, sanitising countertops and cutting boards and maintaining all areas to health code standards.

Bar Setup and Breakdown

If they are the first to arrive, the bar staff turns on the lights and sets up stations and washers, starts bar prep work and prepares the bar and customer areas for service. When they’re the last to leave, the bar staff puts garnishes and utensils away, cleans and mops the floors, and turns off all electrical items for a shutdown.

Supervisor Staff Skills and Qualifications

Quick and efficient workers with experience in bar work or waiting, no formal education or training is usually required to be bar staff, though the following skills are usually preferred:

• Dependability– a business is only as successful as the bar and kitchen staff it employs; all staff is expected to be reliable, on time for work, and consistent with the work they do. Staff should be able to work evening shifts and generally weekends.
• Physical stamina– the bar staff work on their feet for the duration of their shifts, around scheduled breaks, in bars that may be uncomfortably warm; they move around the venue constantly, work at an efficient rate for a duration of time and may carry heavy loads for short distances
• Customer service– working in all areas of the bar and often the waiting table, including bars, seating areas, buffet tables, and dining rooms, staff inevitably interact with customers, willingly listening to and assisting customers with their requests. Bar staff are the first point of contact and should make customers feel welcome but also ensure a safe and friendly environment is clear for everyone.
• Familiar with bar equipment– the bar staff work with sharp and potentially dangerous equipment daily—whether the knives, ice crushers/machines, or high-temperature fryers, they work safely and effectively with all bar equipment
• Team player –the bar staff takes direction from the management and is willing to assist other team members to get their jobs done

The Supervisor will be based either on the bar or floor and will be responsible for ensuring opens and closes are completed correctly on the bar, floor and kitchen. Their priority is to understand the needs of the venue during trading and to direct staff to ensure the flow of the venue runs smoothly. Clear communication must be kept between the staff so any issues can be remedied directly.

Job Type: Full-time

Pay: From £29,700.00 per year

Experience:

• Supervising experience: 1 year (preferred)
• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 04/08/2024
Expected start date: 05/08/2024