Remote Enforcement Examiner (Technical)

Location

Birmingham, Bristol, Chadderton, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea, Wrexham

About The Job

Job summary

Do you have knowledge of the transport industry and/or a law enforcement role?

Are you highly organised with an eye for detail?

Do you have excellent communication skills with the ability to handle challenging conversations?

If so, we are looking for a proactive and dedicated individual to join us as a Remote Enforcement Examiner (Technical) and we'd love to hear from you!

Job Description

As a Remote Enforcement Examiner (Technical), you will work within the Remote Enforcement Office to conduct a range of duties, ensuring that accurate and thorough assessments are completed, highlighting areas of non-compliance across the Enforcement spectrum.

Working alongside a team of Enforcement professionals, supporting DVSA’s vision and strategy, the role involves conducting technical analysis of mechanical prohibition information, maintenance system assessments, reviewing and assessing levels of compliance and conducting tasks in relation to the HGV, PSV and light vehicle MOT testing scheme.

You will be empowered to make recommendations and decisions, alongside taking appropriate follow-up action.

Responsibilities include, but are not limited to:

• Triage and conduct risk assessment for compliance with legislative regulations of S Marked prohibitions issued by enforcement network staff. Working with network staff to ensure correct recording or removal of prohibition as required.
• Technical assessment of emission cheat device cases or other vehicle system cases, for referral of Desk Based Assessments or investigation (DBA/DBI).
• Interrogation, assessment and preparation of evidence to establish further actions that may need to be taken forward by enforcement network staff, issuing of improvement notices and provide guidance to vehicle operators.
• Create and provide intelligence and evidential reports using ANPR data, when requested for prosecution, public inquiry, or internal purposes, in line with Criminal Procedure and Investigations Act (CPIA).
• Preparation of accurate and detailed reports to support follow up enforcement, prosecution or other actions within appropriate timescales.
• Develop and maintain good relationships with internal and external stakeholders, providing advice and education as required.
  
  
  

For more detailed information about this role and responsibilities please see the attached

Person specification

You will hold the relevant Motor Vehicle Maintenance qualification and bring expert transport industry, vehicle testing (HGV/PSV or light vehicle) and/or experience in a law enforcement role.

You are proactive, highly organised and able to work collaboratively with colleagues and customers as well as on your own initiative. You are a strong communicator and can express yourself effectively and professionally verbally and in writing. You have excellent interpersonal skills, with experience building and maintaining positive working relationships, and will be able to handle challenging conversations with customers.

You are adaptable and flexible, you can adjust to the requirements and strategic direction of the business. You have excellent attention to detail and can effectively probe for additional information when needed. You are a confident user of Microsoft, particularly Excel, Word and PowerPoint.

Additional Info

This role can be based in Birmingham, Bristol, Chadderton, Leeds, Newcastle-upon-Tyne, Nottingham, Swansea or Wrexham, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this.

There may be the occasional need to travel within the UK, including overnight stays as part of this role.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement, for the successful candidate to be able to work at least 35 hours per week.

During your application, you should indicate which location(s) you wish to be considered for and, if successful, you will be placed on an individual list of candidates for each location. Candidates will be held on that list and drawn from it in merit order. We advise you to carefully consider which locations you wish to be considered for. If you decline an offer for a location, you have expressed a preference in or have expressed an interest in more than one location and accept an offer, you will be withdrawn from any lists you may be held on. We may also offer candidates a location that they have not expressed a preference for where we have the requirement to do so but this will again be done on the basis of your place in the overall merit order and, in this event, you will not be removed from the list if you decline.

Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

About Us

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably.

We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• Make roads safer
• Improve services for our customers
• Make road transport greener and healthier
• Harness the potential of technology and data
• Grow and level up the economy
  
  
  

To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website .

Licences

Applicants are required to hold a full and current Driving Licence.

Qualifications

Applicants are required to hold a vocational related qualification in Motor Vehicle Maintenance & Repair at level 3, or IMI ATA registration at diagnostic technician level, or IRTEC registration at advanced technician level.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Delivering at Pace
  
  
  

Benefits

• An environment with flexible working options where we encourage a great work-life balance
• Exceptional pension with an employer contribution of an average of 27%
• Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday
• Latest IT and Tech devices
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Excellent learning and development tailored to your role including paid apprenticeships up to Masters level
• Wide range of discounts schemes on high street names
• Employee assistance program for health and wellbeing
• Cycle to work scheme and Gym membership offers
• For more information see visit our careers page
  
  
  

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.

How To Apply

As part of the application process you will be asked to provide a Personal Statement. Further details around what this will entail are listed on the application form.

For your Personal Statement, please provide detailed evidence of the following:

• Your experience of working in the transport industry, vehicle testing (HGV/PSV or light vehicle) and/or a law enforcement role
• Your excellent oral and written communication skills, including your experience of handling challenging conversations
• Your experience of probing for information to gather further detail and the a bility to pay particular attention to detail
• Your experience in the use of Microsoft programs, such as Excel, Word, PowerPoint
  
  
  

Your personal statement will be limited to a maximum of 1000 words.

The sift is due to take place 23 - 24 September 2024.

Interviews are likely to be held week commencing 07 October 2024.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.

The selection process will be designed specifically for the role. As a result, your assessment will include:

• An interview
  
  
  

If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please  click here  to secure your place at one of our upcoming events.

You’re encouraged to become familiar with the candidate pack as you may be assessed against any of the criteria recorded within.

The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

You can read more about Success Profiles here .

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website . Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Gareth Prismick
• Email : gareth.prismick@dvsa.gov.uk
  
  
  

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk
  
  
  

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here