Get Set for a career with purpose
At Get Set UK, we believe in nurturing potential and helping people towards a better tomorrow.
Join us as an Employability & Skills Team Leader and be part of a mission that transforms lives and shapes futures.
As an Employability & Skills Team Leader, you will supervise and support a team of Employment Advisors to deliver high-quality services and achieve performance targets. This role combines elements of a Senior Employment Advisor, offering a clear path towards a Business Manager position. You will drive customer progression, oversee daily operations, and collaborate with external partners to create employment opportunities. Your role involves strategic planning, team development, and continuous improvement in employability and skills delivery.
Your impact:
- Guidance and Coaching: Guide your team in assisting individuals through vocational profiling, action planning, job searching, CV production, and interview preparation.
- Stakeholder Engagement: Build and maintain relationships with employers, training providers, Job Centres, Housing Associations, and other stakeholders.
- Mentorship: Provide ongoing mentorship and support to your team.
- Data Management: Keep accurate records of client interactions and progress for reporting and compliance.
- Compliance: Ensure all processes comply with relevant laws and regulations.
- KPI Achievement: Motivate your team to achieve key performance indicators (KPIs) related to client outcomes.
- Feedback & Improvement: Engage in continuous feedback with clients and stakeholders to improve services.
- Technology Utilisation: Use modern technologies and systems to enhance service delivery.
- Team Support: Oversee and support a team managing caseloads, guiding them to secure sustainable employment.
- CRM Monitoring: Monitor the team's interactions and data entry on the CRM system, ensuring timeliness, accuracy, and compliance.
- Promotion of Services: Promote the service's values to external partners and within the community, enhancing visibility and engagement.
- In-Work Support: Supervise the delivery of in-work support strategies and employer education to ensure job retention and participant success.
Who we seek:
- Analytical: Assess situations and data to make informed decisions.
- Conscientious: Pays attention to detail and follows through on commitments.
- Achieving: Sets high standards and works diligently to achieve them.
- Enthusiastic: Shows passion and excitement for helping others.
- Emotionally Intelligent: Understands and manages emotions effectively.
- Supportive: Provides help and encouragement to team members and clients.
- Resilient: Handles challenging situations with a positive outlook.
- Leadership Experience: Proven track record in leading and managing teams, preferably within employment services.
- Empathetic: Understands the challenges faced by individuals seeking employment and the resources available to support them.
- Tech-Savvy: Proficient with data management systems and modern communication tools, including MS Office.
- Driven: Embraces responsibility, drive, and commercial growth.
- Collaborative: Works well in an inclusive environment with colleagues, partners, and stakeholders.
- Communication Skills: Excellent verbal and written communication skills, including conflict resolution experience.
- Action Planning: Experience in creating SMART action plans and conducting individual needs assessments.
- Partnerships: Experience in creating strong long-term partnerships with external partners and communities.
You share our values:
- Be Ambitious: Show determination and innovation in your approach.
- Be Inspiring: Inspire responsibility through your daily actions.
- Be Proud: Take pride in your daily achievements and want to support your local community.
- Be Considerate: Collaborate well in an inclusive environment.
- Own It: Own your attitude, motivation, and actions.
Our promise to you:
We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.
Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing. As part of the Get Set UK team, you'll enjoy:
- Competitive salaries that appreciate your hard work and dedication.
- Comprehensive pension schemes designed for your future security.
- Healthcare packages that prioritise your wellbeing.
- Gym memberships to support your physical health and mental clarity.
- An inclusive employee forum where your voice is heard and valued.
- Continuous training and development opportunities to help you grow and succeed.
Get Set for a better tomorrow:
Join us in our mission to change lives for the better. Apply now to take the first step towards a career where your work truly matters. With a streamlined application process, your next big opportunity is just a few clicks away. Expect more than a job; anticipate making an impact.
See the Get Set story here:
Learn more about working at Get Set here:
We reserve the right to close applications early. Please apply early to avoid disappointment.
We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.
If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you.
This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.
Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.