Team Leader

Company Description

Our HighTales team leaders are the glue that holds everything together, their endless charm and personality are the heart of our venue, rocking their roles with boundless energy and sass!

They juggle like pros; and are obsessed by seeing our customers find their feel good. You are proud about what they say about the venue.

You love your team and showcase working together in harmony, pulling together and seeing others succeed.

You instinctively know what needs to be done and are not afraid of getting stuck in. From serving up delicious plates to sharing stories that light up the room, these multitasking marvels create a vibe that's unforgettable.

Their secret? Radiant positivity that lifts the team and turns every shift into a fun-filled adventure. With every smile and genuine interaction, you showcase teamwork at its best.

Cheers to our HighTales team leaders, legends of our venues amazing atmosphere.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
  
  

Job Description

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit
• Deputise for the management team and resolve any issues that arise in their absence
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
  
  

What You’ll Bring…

• A brilliant eye for detail, making sure every customer has a great experience
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift
• A positive can-do attitude and be a real team player