Administrator Apprentice

Operational Delivery Administrator - Apprentice

Location: Staffordshire, ST1 5PZ

Hours of work: 40

Contract Type: Permanent

The Administrator Apprentice will play a vital role in providing administrative support for the GPA contract, assisting the Operations Delivery Lead with the Reactive and Planned Preventative Maintenance (PPM) delivery for the GPA account.

Your support will be essential in ensuring the smooth operational delivery of PPM and Reactive tasks across the GPA account.

Job Description

As Administrator Apprentice, you will facilitate the process flow of communication between all key stakeholders, including WPSM, GPA HD, KAN, ISS HD, and subcontractors, to ensure timely task completion.

Additionally, you will assist managers with various ad-hoc administrative duties as required, such as contacting the helpdesk, providing work order updates, liaising with suppliers, collecting data, and chasing evidence documentation.

If you are organised, detail-oriented, and eager to learn, we invite you to apply for this apprenticeship and contribute to the efficient administrative operations of our GPA account.

Key Responsibilities

• Support PPM and Reactive operational delivery across the GPA account
• Support the process flow of communication between all key stakeholders ie: WPSM, GPA HD, KAN, ISS HD and subcontractors to ensure task completion
• Support managers with other ad-hoc administrative duties as required, for example: contacting helpdesk, providing WO updates, liaising with suppliers, data collection, chasing evidence documentation

Professional and Personal Competencies/Qualifications

• Qualifications or certificates to demonstrate minimum level 2 in English and Maths, or higher level relevant to the job role (data, administration, business studies, etc) or considerable experience in the sector with industry certifications gained in the workplace
• Excellent numeracy and literacy skills
• Excellent Excel skills
• Meticulous attention to detail
• Ability to work with a variety data sets, and systems to ensure a full overview of performance
• Has experience of working with various systems and associated MIS
• Has experience of working in quality, compliance and support
• Ability to work well as part of a growing team in an ever-changing environment

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Job Types: Full-time, Permanent

Pay: £17,032.86 per year

Benefits:

• Company pension

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Reference ID: 132710