Cleaning Supervisor

Cleaning Supervisor

Contract: Healthcare

Location: Worcester, WR5 1DD

Hours of work: 37.5

Working Pattern: Monday to Friday

Contract Type: Permanent

Salary: £13.40 - £23.00

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We are looking for a Cleaning Supervisor to join a Leading Facilities Management provider in Worcester. The right candidate will oversee and ensure that the operational delivery of the cleaning is in accordance with the Service Delivery Plan and Health and Safety Practices.

In this role, you will ensure team members complete duties to the required standard and site specifications through the delivery of the cleaning schedules.

Working in a team, the Cleaning Manager will ensure that all standards of customer satisfaction are met or exceeded.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

• Responsible for looking after a team of cleaners. You will be their first point of contact on a day-to-day basis.
• Build solid working relationships with our cleaning staff to ensure they understand what is expected of them.
• Ensure all necessary processes and procedures are in place and adhered to.
• Ensure and manage attendance of staff.
• Induct, train, and motivate staff to achieve required standards of performance.
• Ensure all staff maintains safe working practices through implementation of Company Health & Safety standards.
• Ensure adequate consumables, materials and services are maintained.
• Manage and monitor poor performance and conduct.

About You

• Excellent customer service skills
• Reliable and hardworking with a professional attitude
• A team player who works well with customers and colleagues
• Be able to communicate with all site users in a polite manner
• Have a good eye for detail and clean to an exceptional standard
• Ability to manage people effectively
• ​Well organised

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types: Full-time, Permanent

Pay: £13.40-£23.00 per hour

Expected hours: 37.5 per week

Benefits:

• Company pension

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Reference ID: 131178