Greet patients and deal with their requests in a professional manner.
Answer incoming calls, seeking appropriate information from patients and noting everything appropriately. Work with our SystmOne ICT package to ensure everything is logged, dealt with and managed appropriately.
Follow up on all urgent issues to ensure everything has been actioned.
Learn to manage workload of various matters, including prescriptions, tasks, coding and the various systems we use.
Assist with administrative tasks such as filing, data entry and document preparation.
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