Team Organiser

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.

Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway – we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool – it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

Get ready to embark on a journey where your skills will not just be utilised; they'll be honed and expanded. You're not just joining a team; you're becoming part of a collective force helping to build and operate a railway fit for the next 200 years!

Provide an efficient and effective general administrative and secretarial support service to the lead manager and their team. Maintain relevant records.

What will you be doing?

• Undertake general office administration duties including control of all mail, diary support, processing and maintaining personnel records including vulnerable assets such as mobile telephones; make necessary returns. Arrange travel, hotels and vehicles, and order and control Personal Protective Equipment (PPE) for the team.
• Organise meetings and the production, collation, and dissemination of documentation for and resulting from them. Take minutes when required and follow up actions from the meeting as directed.
• Provide a consistent telephone presence on behalf of the team delivering excellent customer service. Provide communications support to the team including sending messages as required.
• Maintain work files and records in an efficient order and archived as necessary.
• Utilise financial and procurement systems and act as Local Purchasing Agent (where directed) by ordering stationery and other office consumables as directed
• Report team problems e.g., IT and building facilities and monitor response.
• Provide support for other administrative tasks as directed.
• Undertake the role in a way that is consistent with, and reinforces, Network Rail's values

Essential

• Experience in appropriate IT packages
• Good organisation skills
• Good communication skills (verbal and written) including excellent telephone manner
• Experience of working with a team

Desirable

• Recognised qualification in keyboard associated skills and office management techniques
• Knowledge and experience of records management

We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on Diversity & Inclusion at Network Rail, please follow this link

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.

We’re an organisation where people matter. We matter to millions.

We offer excellent benefits, including:

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

✨ Defined benefit pension scheme.

75% subsidy on rail and underground season tickets.

Up to 75% off leisure travel.

️ Interest-free travel loan for train and car park season tickets.

Discounts at stations with your Network Rail pass.

Flexible/hybrid working arrangements.

️ Volunteer leave to make a positive impact.

❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.

We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments

Plus, more….

We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row.

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

Vacancy type: Permanent, 35 hours per week

Location: Stoke TPC Building

Closing date: 30th July 2024

Interviews will take place W/C 12th / 19th August, these will be held Face to Face

Band & Salary: Band 7 £23,600 to £26,800