Bra Fitting Specialist

Title: Breast Care Fitting Specialist

Accountable To: Chichester Shop Team Leader

Section: Bra Fitting and Customer service

Location: Nicola Jane, 7 City Business Park, Basin Road, Chichester, PO19 8DU

Salary: £12-£14 per hour

Contract: 09.00am – 5.00pm Wednesday, Friday and Saturday. Additional hours may be required to support the store during our busier periods and cover holidays and sickness.

About us: Nicola Jane is the UK’s largest supplier of mastectomy swimwear and lingerie to women who have had breast cancer. We are a multi-channel company with a busy mail-order service, website and specialist shops in Chichester and Leeds. We looking to expand our store in Chichester and looking for a talented Breast Care Fitting Specialist to join our team.

Our mission: To help restore confidence and femininity after breast cancer and we aim to give the highest standards of service and care in this very niche market, where sensitivity and discretion are essential.

The Post: We are looking for a Breast Care Fitting Specialist to join our store in Chichester. Reporting to the Chichester Shop Team Leader you will join our small and friendly team, with a strong emphasis on Customer Service, you will be required to work with our trained staff to ensure that you and the team of sales professionals provide the highest standards of service and care in this very niche market, where sensitivity and discretion are essential.

This is a varied and exciting role, ideal for someone with a strong customer service background. You will have previous experience with computers and full training will be given.

About you

Personal Attributes and Skills

• Our Breast Care Fitting Specialists are the first point of contact for our customers, offering an unsurpassed service that we are proud of. Nothing is too much trouble for their customers they serve.
• They are enthusiastic, with a dynamic and can do attitude, and enjoy working in the busy and demanding world of retail.
• Our Breast Care Fitting Specialists use their knowledge of our business to promote our fantastic products and services; they offer our customers more ways to shop through their awareness of our ordering services and online shopping.
• They strive to deliver the best possible service at every opportunity; whether at the till point, on the shop floor or in the fitting rooms every customer matters to us.
• A strong attention to detail through ensuring high standards of product presentation and keeping our displays immaculate and well replenished is vital.
• An ability to demonstrate initiative and a flexible approach are qualities which help create the best possible shopping experience.
• Good presentation skills.
• Excellent level of IT skills, particularly Microsoft Office (Outlook, Word, Excel, PowerPoint).
• An understanding of and a commitment to Nicola Jane’s Values - Caring, Determined, Personal, Together, and Trustworthy

Job Type: Permanent

Pay: £12.00-£14.00 per hour

Expected hours: 21 per week

Work Location: In person