About The Role
The Facilities administrator will be involved in all aspects of day-to-day operations of the customer’s property portfolio, including accounting, maintenance and repair, security, janitorial services, front of house, helpdesk etc.
The Facilities administrator will assist all service requests and act as the second point of escalation and assist in the preparation of the annual budget and management reporting and must have a strong compliance background.
The role requires the ability to assist the manage and help lead the contract teams. To fully understand the client’s expectations and be fully conversant with contract and specification documents, associated KPI’s and ensure that services are organised to meet those expectations. To be commercially and operationally responsible for the successful delivery of the contract. Have the ability to effectively manage and deliver project works associated with the contract up to a value as agreed within approval limits.
The Facilities Administrator will be supporting management’s efforts in the day-to-day maintenance and implementation of policies, procedures and programs that will ensure a well-managed, well maintained estate and deliver a safe working environment for client staff, OCS colleagues, visitors and contractors. To work closely with operational OCS management in relation to all day to day requirements.
You will be working Monday to Friday, 08:00 to 17:30, 42.5 hours per week on a permanent, full-time basis.
Requirements:
- Recognised qualification in Facilities Management e.g. BIFM or CMI - Desirable
- Recognised Health and Safety qualification – e.g. IOSH or NEBOSH - Desirable
- SIA Licensed – Non front Line (preferred but training and accreditation provided)- Desirable
- BTEC Higher National Diploma - desirable
- Clean driving licence (C&E desirable)
- Apprenticeship or Equivalent – (desirable).
- Ability to work with various computer packages like Excel, Outlook, PowerPoint and MS Word to a good standard
- Work knowledge of safety systems & processes.
- Experience in a Facilities Administration role including:
- Management of staff delivering soft services
- Budgetary understanding
- Supplier engagement and management
- Previous relevant experience in a similar industry
- Experience in (CMMS Computerised Maintenance Management Systems) such as Maximo is desirable.
- Building Management Systems desirable.
- Exceptional communication skill able to interact effectively with peers, direct staff, suppliers and our customer’s representatives.
- Detail oriented and accurate especially with numbers
- Ability to work with staff in solving problems and ability to take direction and function as part of a team.
- Ability to effectively prioritise and multi-task.
- Excellent people skills able to motivate and inspire colleagues, direct reports and suppliers. High levels of self-motivation, technical inquisitiveness, enthusiasm and commitment
- Be pro-active and capable of anticipating potential faults.
- Works well under pressure.
- Ability to work with various computer packages like Excel, Outlook, PowerPoint and MS Word to a good standard
About Us
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.