Maintaining and monitoring the practice appointment system Using the appointment system to make appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Deal with incoming and outgoing correspondence Contacting and responding to requests from patients, team members and external agencies Read code data on SystmOne Data entry of new and temporary registrations and relevant patient information as required Input data into the patients records as necessary Scanning of patient related documentation and attaching scanned documents to patients healthcare records Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested
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