Medical Receptionist

Re:Cognition Health
Portsmouth, South East England Full Time
POSTED ON 6/18/2024 CLOSED ON 8/19/2024

Job Posting for Medical Receptionist at Re:Cognition Health

Are you ready to be the welcoming face of our dynamic medical team? Do you thrive in a fast-paced environment and excel at juggling multiple responsibilities? If you're nodding along, we have an exciting opportunity waiting just for you! We're in search of a dedicated Medical Receptionist to become a vital part of our bustling team in the vibrant city of Bristol.

As a Medical Receptionist, you'll be at the heart of ensuring the smooth operation of both the reception area and consulting rooms. Your responsibilities will encompass confidently managing busy patient areas, handling patient appointments on Clinical Conductor and TM3, and efficiently managing cash and card payments. You'll play a pivotal role in coordinating blood tests, collection, and imaging scans, while also engaging in discussions about services and products with patients and consultants. Your duties extend to booking patients at various sites, preparing the clinic schedule, and formatting clinic letters and reports. Additionally, you'll liaise with consultants, clinicians, and patients to foster a culture of exceptional service and satisfaction. Your support for Clinical Trials Coordinators and managing clinic diaries to ensure appointments run smoothly are vital aspects of your role. Flexibility is key, as you'll work within a rota system covering extended clinic hours, including Saturdays. Lastly, you'll contribute to maintaining adequate supplies and support audit completion and post-management.

Meet the Organisation: Who We Are and What We Do

Re:Cognition Health is a leading provider of clinical services specialising in cognitive impairment. We deliver expert clinical care to private patients and are one of the foremost providers of clinical trials in the world, therefore it is essential that all staff operate at the highest standards.

Medical Receptionist Requirements:

  • Secretarial or Reception experience within healthcare is essential
  • Requires excellent customer service skills
  • Strong administration skills and experience are essential
  • Good communication skills
  • Ability to prioritise a busy workload
  • To act in a professional and caring manner towards patients, visitors and colleagues at all times.

Medical Receptionist Benefits:

  • Perkbox
  • Private Medical Insurance
  • Employee Assistant Program
  • Life Insurance
  • 25 Days Annual Leave

Hours of Work: 40 hours a week

Type of contract: Permanent, full time

Salary: £25,000 per annum

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