Trainee Supervisor
Job Posting for Trainee Supervisor at Sanda Hotels
Job Title: Trainee Supervisor - Housekeeping
Location: South Goa
Department: Housekeeping
Key Responsibilities
Location: South Goa
Department: Housekeeping
Key Responsibilities
- Training and Development:
- Participate in structured training programs to gain knowledge of supervisory responsibilities and company operations.
- Shadow experienced supervisors to learn effective management techniques and best practices.
- Team Supervision:
- Assist in managing and leading a team of employees, providing guidance and support as needed.
- Learn to delegate tasks effectively, ensuring team members are working efficiently and meeting performance standards.
- Operational Management:
- Support daily operational activities, including scheduling, inventory management, and quality control.
- Learn to identify and resolve operational issues to ensure smooth and efficient workflow.
- Performance Monitoring:
- Observe and assist in monitoring team performance, providing feedback, and implementing improvement plans as needed.
- Assist in conducting performance reviews and addressing employee concerns.
- Compliance and Safety:
- Ensure adherence to company policies, procedures, and regulatory requirements.
- Learn and enforce safety protocols to maintain a safe working environment.
- Customer Service:
- Provide support in addressing customer inquiries, concerns, and complaints to ensure high levels of customer satisfaction.
- Learn to handle challenging customer interactions and resolve issues effectively.
- Reporting and Documentation:
- Assist in preparing reports on team performance, operational metrics, and other relevant data.
- Maintain accurate records and documentation as required by company standards.
- Education: High school diploma or equivalent required; Associates or Bachelors degree in Business Management or a related field preferred.
- Experience: Previous experience in a customer service or supervisory role is a plus but not required.
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- Training and development programs.
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