Onboard Sales and Services Assistant

Onboard Sales and Services Assistant - Rosslare intake (NI number needed)

Stena Line are currently looking for experience seafarers to join the team on the Stena Nordica - Fishguard to Rosslare route. As an Onboard Sales and Services Assistant at Stena Line, you’ll enjoy working closely with a diverse team who are passionate about exceptional customer service. If you’re excited at the prospect of a work/life balance that will see you spending one week on board, followed by a week off, then this could be the right career path for you.

Working and living in such close proximity to colleagues means that strong and enduring friendships are commonplace among teams at Stena Line. This is a rich and rewarding experience in and of itself and is particularly important on more challenging days.

We need welcoming, caring and reliable Onboard Sales and Services Assistants – people who will ensure our guests have such a wonderful experience on board, that they can’t wait to sail with Stena Line again!

• Cabins: Ensuring cabins are cleaned thoroughly and in excellent condition prior to our guests’ arrival on board.
• Restaurants: Making sure our diners have a fantastic experience by delivering prompt and friendly service, clearing tables, and washing dishes as needed.
• Shops: Working the tills and handling customer requests, while ensuring that our shops are clean, tidy and well-stocked.
  
  
  

What You Will Experience

An exciting, friendly and fast-paced working environment where no two days (or weeks!) are ever the same. We pride ourselves on our excellent training programmes and provide lots of opportunities to progress your career at Stena Line in many different areas of the business.

Benefits.

• Fantastic work-life balance
• Concessionary travel on any route on the Irish Sea/North Sea
• Company pension & life assurance scheme
• Discounts on gym memberships, digital fitness subscriptions and equipment
• Wellbeing cash plan where you claim back your expenses for dental, eyesight testing, health screening and much more
• Employee Assistance Programme
• Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities
  
  
  

Who you are:You’re the kind of helpful and reliable person who goes above and beyond to ensure the safety and satisfaction of all guests. A warm, welcoming and fastidious individual who relishes working as part of a big team dedicated to delivering a memorable, world-class service.

Qualifications and Skills:

• A minimum of 12 months experience working in a customer service/hospitality role.
• Be willing to work away from home for up to two weeks at a time
• Over 18 years old
• UK NI number - we can support you through the process
• UK Bank account
  
  
  

Interested?

This is a variable hours position based onboard Stena Nordica within our Onboard Sales and Services department. To apply, please register your profile and send in your CV in English as soon as possible but no later than 18 th October 2024. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service.

If you have any questions regarding recruitment process you are welcome to contact Kathryn Gallagher, Talent Acquisition Partner, kathryn.gallagher.bi@stenaline.com

Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.

About Stena Line

As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 5,900 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, all actively support the daily business.

Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.