Empty Homes & Lettings Officer

Chichester

Up to £30,000

Hyde is looking to recruit an Empty Homes & Lettings Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As an Empty Homes & Lettings Officer you will deliver an outstanding empty homes and lettings service to existing and prospective customers of The Hyde Group, managing the empty homes and lettings process from the exit of customers to those entering our new homes, ensuring it flows seamlessly through the process and within agreed time frames.

Responsibilities:

• Co-ordinate and liaise with the Lettings Advisors to ensure that re-let targets are achieved and loss of rental income is minimised.
• Review and co-ordinate any repair recharges and liaise with Income Services to implement these.
• Continuously update the empty home management system in Northgate during the empty homes and lettings process to ensure there is a clear audit of the journey of the Empty Home.
• Prepare and organise empty homes for lettings, including the placing of adverts, whilst ensuring a consistent high quality of work.
• Work closely with managers and Property Services to manage hard to let empty homes to ensure that decisions are made promptly in line with Hyde’s Hard to let procedure, linking this into Asset Management where applicable.

Skills and Experience Required:

• Strong communication - verbal and written
• IT proficency, including MS packages
• Good organisational skills to manage your own schedule and work independently
• Able to prioritise workload
• Driving licence is required

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.