Trades Assistant

The Plumbline
Newtown, ENG Part Time
POSTED ON 6/15/2024 CLOSED ON 8/21/2024

Job Posting for Trades Assistant at The Plumbline

About The Plumbline: The Plumbline is a rapidly expanding business known for our commitment to providing top-notch plumbing and heating products and exceptional customer service. We are looking for an enthusiastic and motivated individual to join our team as a part-time Plumbing and Heating Trade Counter Sales Advisor at our Newtown Branch.

Job Description: As a Plumbing and Heating Trade Counter Sales Advisor, you will play a key role in delivering excellent customer service, advising on product specifications, and generating sales. This role is perfect for someone with a passion for customer service and an interest in plumbing and heating products. Weekend role, with option of additional hours in week available to cover absence.

Key Responsibilities:

  • Serve customers politely and professionally at all times.
  • Provide accurate and professional advice on products, including specifications, pricing, and availability.
  • Generate new customers and sales leads.
  • Respond to sales enquiries and convert them into new orders.
  • Maintain and develop relationships with existing and new customers.
  • Contact suppliers and ensure smooth deliveries, following company procedures and checking incoming goods against delivery notes.
  • Store stock safely and ensure that the store is tidy and well-presented.

Qualifications and Skills:

  • Ideally, from a merchant or trade background with existing knowledge of plumbing and heating, or the willingness and aptitude to learn.
  • Excellent communication skills and a high standard of customer care.
  • Ability to work well both independently and as part of a team.
  • Enthusiastic, confident, and highly motivated with a "can-do" attitude.
  • Flexible and able to stay calm under pressure.
  • Good literacy, numeracy, and IT skills.

Working Hours:

  • Saturday: 7:30 AM - 4:00 PM
  • Sunday: 10:00 AM - 4:00 PM

Benefits:

  • Company pension
  • Employee discount
  • On-site parking
  • Store discount

Experience:

  • Plumbing: 1 year (preferred)
  • Customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred

Job Type: Part-time

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • Store discount

Schedule:

  • Every weekend
  • Weekends only

Experience:

  • Plumbing: 1 year (preferred)
  • Customer Service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Reference ID: ML/CE

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