Job Title: Product Designer (UX & UI) Job Type: Full Time, Permanent Location: Peterborough or London (Hybrid) Role Purpose: This is a great time to join Travelex, as we look to grow our global reach by delivering frictionless travel money services. This role will be part of a highly functioning and results-driven Product Team, responsible for delivering strategic, customer-centric solutions. The Product Designer is responsible for enhancing usability, while aligning with defined business goals, across Travelex digital touch-points. This will be achieved through comprehensive discovery, definition and design processes. You will be creating production-ready designs for web, mobile app, and other Travelex interfaces. Working closely with front-end developers, you will ensure that designs implemented in the live environment, mirror the work you handed-off. You will utilise and evolve the Travelex design system, ensuring UI components and patterns are consistent and meet best practices. Collaborating with other members of the team, you will conduct UX research, analyse outputs, and translate the findings into your design recommendations. Key accountabilities and decision ownership: Producing production ready design assets for web, mobile app and other digital devices across the Travelex product suite Create intuitive user interfaces and experiences for customers, staff and other users of Travelex digital products Plan, design, organise, conduct and report on user research activities Produce concept sketches, wireframes, prototypes, interaction specs and other artefacts to support an effective user centred product development process Develop and maintain the Travelex design system Work to eradicate design debt and achieve consistency in all the Travelex digital interfaces and sites Create components, patterns and solutions that consider different contextual use cases, to ensure Travelex digital products are accessible, intuitive and painless Demonstrate the application of UX research findings, design principles and usability heuristics Work with Product and front-end engineering to ensure the best possible outcome from a visual and interaction design perspective Present and justify design decisions to the Product team and other senior stakeholders Skills, knowledge, and experience: Must have: Process driven, with a meticulous approach to digital asset creation, file management and project documentation Experience applying brand styles to digital products and services An understanding of usability, interaction design and research theories and principles. Experience of developing sketches, wireframes and other design artefacts for digital design projects Strong UI skills, with an understanding of designing for different media types Practical knowledge of UX role in agile Scrum methodology ways of working Interprets and applies data, UX research, and insights to inform design decisions Pragmatic and can balance needs of user and the business A question driven, user focused approach to problem solving The ability to confidently present, actively listen and question, during Product meeting scenarios A passion to evolve knowledge and skills in the field of UX and UI design Preferred: Bachelor's degree in UXD or a relative qualification and/or experience Experience working within a global company, or corporate environment with remote teams Technical / professional qualifications and experience: Experience designing web & native solutions, backed by a portfolio of example projects Experience building and managing design systems in Figma, with a particular focus on the use of variables and modes Working knowledge of MV testing and personalisation platforms Excellent knowledge of working tools i.e., Microsoft Office 365, Miro, Trello, Jira, and Confluence Keen interest in emerging technologies and product development Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.