Client Manager

Vacancy Name Client Manager

Vacancy No VN382

Employment Type Permanent

Duration N/A

Location City Stonehouse

Location Country United Kingdom

Company Description Xeinadin was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.

Description The role of Client Manager is to build relationships with clients and to have direct responsibility of client portfolios. They are responsible for the delivery of an outstanding service to clients. The role requires an influential leader who can build strong relationships with internal and external stakeholders and who can deliver for the business and for clients.

Key Responsibilities

• Managing a portfolio of clients, leading client meetings, and advising clients.
• Manage all aspects of client relationship including, quoting, agreeing services, invoicing, payment method and annual engagement renewal
• Assist in the production of Management and Annual Accounts, forecasts and performance reports
• Build strong relationships with professional contacts, e.g. IFA's, solicitors and financial institutions to encourage referrals and access funding and support for clients
• Mentor team, providing feedback, training, and support to ensure accurate, efficient, and profitable service.
• Report to the Directors on portfolio performance and internal targets set
  
  

Key Requirements

• ACCA or ACA qualified
• 3 years of experience working in a Practice post qualification
  
  

Additional Requirements

• Demonstrates extensive knowledge and application of current UK accounting standards, tax legislation, technical issues and related matters, and updates team on new developments and standards.
• Commercial, detailed, analytical, driven, ethical, engaging, honest, decisive, professional, confident, organised, strategic.
• Good working knowledge of Excel and ability to learn and use bookkeeping packages such as Sage, Xero, QuickBooks etc.
  
  

Model Hybrid

Salary Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform
  
  

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• PMI single or family
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
• subject to exceptions and business needs