Customer Retention Representative I Salary in Houston, Texas

Customer Retention Representative I Salary in Houston, TX

How much does a Customer Retention Representative I make in Houston, TX? The average Customer Retention Representative I salary in Houston, TX is $37,150 as of May 28, 2024, but the range typically falls between $33,182 and $42,561. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Customer Retention Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Retention Representative I Salary $29,569 Houston,TX May 28, 2024
25th Percentile Customer Retention Representative I Salary $33,182 Houston,TX May 28, 2024
50th Percentile Customer Retention Representative I Salary $37,150 Houston,TX May 28, 2024
75th Percentile Customer Retention Representative I Salary $42,561 Houston,TX May 28, 2024
90th Percentile Customer Retention Representative I Salary $47,487 Houston,TX May 28, 2024
25% $33,182 10% $29,569 90% $47,487 75% $42,561 $37,150 50%(Median) Didn’t find job title? Click
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Check out Customer Retention Representative Job Openings in Houston, Texas

Customer Retention Representative

Globe Life Inc. - McKinney, TX

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Part-Time - Customer Retention Representative

Globe Life Inc. - McKinney, TX

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Customer Retention Specialist

Kings III - Coppell, TX

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What skills does a Customer Retention Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Team Management: The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.

2.

Prospecting: Prospecting is the first stage of the geological analysis (second – exploration) of a territory. It is the physical search for minerals, fossils, precious metals or mineral specimens, and is also known as fossicking. Prospecting is a small-scale form of mineral exploration which is an organised, large scale effort undertaken by commercial mineral companies to find commercially viable ore deposits. Prospecting is physical labour, involving traversing (traditionally on foot or on horseback), panning, sifting and outcrop investigation, looking for signs of mineralisation. In some areas a prospector must also make claims, meaning they must erect posts with the appropriate placards on all four corners of a desired land they wish to prospect and register this claim before they may take samples. In other areas publicly held lands are open to prospecting without staking a mining claim.

3.

Sales Process: Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.

See More Skills
Team Management 16.52%
Prospecting 1.09%
Sales Process 0.56%
Others 81.83%

What Should I Pay?

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Job Description for Customer Retention Representative I

Customer Retention Representative I processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative I offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. The Customer Retention Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Customer Retention Representative I information for you to search for. Click on search button below to see Customer Retention Representative I job openings or enter a new job title here.

Job Openings for Customer Retention Representative I in Houston, TX
  • Globe Life Inc. - McKinney, TX
    Customer Retention Representative. Primary Duties & Responsibilities. About the Company. About the Job. Globe Life Inc. has immediate openings available fo...
    - 3 Days Ago
  • Quince, LLC - , TX
    Privacy Notice. Customer Service Representative, Retention Specialist. Texas / Operations / Contract **OUR STORY** Quince was started to challenge the exis...
    - 2 Days Ago
  • Globe Life Inc. - McKinney, TX
    Part-Time - Customer Retention Representative. Primary Duties & Responsibilities. The Customer Retention Department is responsible for conserving business ...
    - 3 Days Ago
  • Kings III - Coppell, TX
    Description. Customer Retention Specialist. Top 100 Workplace in Dallas: Kings III is honored to have been recognized by the Dallas Morning News as a Top 1...
    - 5 Days Ago
  • American Income Life - Waco, TX
    Job Description. Customer Retention Representative (Full Time & Part-Time Openings). This position is work from home and w. e will provide you with the equ...
    - 1 Day Ago

Career Path for Customer Retention Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Retention Representative I, the upper level is Customer Retention Representative II and then progresses to Customer Retention Supervisor.

Customer Retention Representative I
Customer Retention Representative II
Customer Retention Supervisor
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Customer Retention Representative I Pay Difference by Location

Customer Retention Representative I salary varies from city to city. Compared with national average salary of Customer Retention Representative I, the highest Customer Retention Representative I salary is in San Francisco, CA, where the Customer Retention Representative I salary is 25.0% above. The lowest Customer Retention Representative I salary is in Miami, FL, where the Customer Retention Representative I salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Retention Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
33182
42561
37150

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
34896
45113
39439
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative I in Houston, TX. The base salary for Customer Retention Representative I ranges from $33,182 to $42,561 with the average base salary of $37,150. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,896 to $45,113 with the average total cash compensation of $39,439.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

33182
42561

 

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About Houston, Texas    Houston is located 165 miles (266 km) east of Austin, 88 miles (142 km) west of the Louisiana border, and 250 miles (400 km) south of Dallas. The city....More

Houston, Texas  area prices were up 2.3% from a year ago    View the Cost of Living in Houston, Texas

Customer Retention Representative I Salary in popular cities: San Antonio, Dallas, Austin

Skills associated with Customer Retention Representative I: Customer Engagement, Escalation Management, Customer Interaction, Customer Retention ...More

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