Technical Customer Support Supervisor Salary in Los Angeles, California
Technical Customer Support Supervisor Salary in Los Angeles, CA
How much does a Technical Customer Support Supervisor make in Los Angeles, CA? The average Technical Customer Support Supervisor salary in Los Angeles, CA is $101,976 as of May 28, 2024, but the range typically falls between $89,573 and $116,589. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Technical Customer Support Supervisor Salary | $78,280 | Los Angeles,CA | May 28, 2024 |
| 25th Percentile Technical Customer Support Supervisor Salary | $89,573 | Los Angeles,CA | May 28, 2024 |
| 50th Percentile Technical Customer Support Supervisor Salary | $101,976 | Los Angeles,CA | May 28, 2024 |
| 75th Percentile Technical Customer Support Supervisor Salary | $116,589 | Los Angeles,CA | May 28, 2024 |
| 90th Percentile Technical Customer Support Supervisor Salary | $129,894 | Los Angeles,CA | May 28, 2024 |
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What skills does a Technical Customer Support Supervisor need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Support Services: Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.
Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.
Job Description for Technical Customer Support Supervisor
Technical Customer Support Supervisor supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Technical Customer Support Supervisor trains staff in products, features, standard policies, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Technical Customer Support Supervisor monitors queues, response times, and staff performance. Responds to escalated issues to develop and communicate solutions for complex or critical issues. Has a high level and up to date knowledge of products. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Technical Customer Support Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)... View full job description
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Career Path for Technical Customer Support Supervisor
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Customer Support Supervisor, the upper level is Technical Customer Support Manager and then progresses to Technical Customer Support Senior Manager.
What does a Technical Customer Support Supervisor do?
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Technical Customer Support Supervisor Pay Difference by Location
Technical Customer Support Supervisor salary varies from city to city. Compared with national average salary of Technical Customer Support Supervisor, the highest Technical Customer Support Supervisor salary is in San Francisco, CA, where the Technical Customer Support Supervisor salary is 25.0% above. The lowest Technical Customer Support Supervisor salary is in Miami, FL, where the Technical Customer Support Supervisor salary is 3.5% lower than national average salary.
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About Los Angeles, California
Similar Jobs to Technical Customer Support Supervisor
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Level of Education for Technical Customer Support Supervisor
Jobs with different levels of education may pay very differently. Check the Technical Customer Support Supervisor salary of your education level.
- Technical Customer Support Supervisor Salaries with No Diploma
- Technical Customer Support Supervisor Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Supervisor Salaries with an Associate's Degree
- Technical Customer Support Supervisor Salaries with a Bachelor's Degree
- Technical Customer Support Supervisor Salaries with a Master's Degree or MBA
- Technical Customer Support Supervisor Salaries with a JD, MD, PhD or Equivalent
Technical Customer Support Supervisor Salary by Global Country
Technical Customer Support Supervisor salary varies from country to country. There are several factors that mainly impact the Technical Customer Support Supervisor salary, including cost of living, economic conditions, market rates and legal differences. Click below to Technical Customer Support Supervisor salary of the other country.
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About Los Angeles, California Los Angeles (/lɔːs ˈændʒələs/ (listen);[a] Spanish: Los Ángeles), officially the City of Los Angeles and often known by its initials L.A., is the most....More
Los Angeles, California area prices were up 3.2% from a year ago View the Cost of Living in Los Angeles, California
Technical Customer Support Supervisor Salary in popular cities: San Diego, San Jose, San Francisco
Skills associated with Technical Customer Support Supervisor: Customer Relationship Management (CRM) software, Tier 3 Support, Customer Support Policies, Standards and Procedures, Customer Interaction ...More
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