How Much Does a Service Desk Team Lead Make?

Updated May 28, 2024

Individually reported data submitted by users of our website

Low Confidence
$61,556/yr
Average Base Pay
Low $52,660
Average $61,556
High $70,682
The average salary for Service Desk Team Lead is $61,556 per year in the United States.
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Related Job Titles to Service Desk Team Lead

IT Service Desk Team Lead
$84,699
US
Per Year
Service Desk Lead
$68,195
US
Per Year
Help Desk Team Lead
$113,139
US
Per Year
Service Desk Team Leader
$39,388
US
Per Year

Similar Job Salaries to Service Desk Team Lead by Company

FIND A SPECIFIC EMPLOYER
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Company average base salary in (usd) range
Peraton
Service Desk Team Lead
$71,128/yr
$61,496
$80,761
RANGE: $61,496 - $80,761
BCU
Team Lead, Service Desk
$73,381/yr
$64,424
$82,337
RANGE: $64,424 - $82,337
Dominus Technology & Logistics LLC.
Service Desk Team Lead
$92,413/yr
$81,669
$103,158
RANGE: $81,669 - $103,158
University of Chicago
Service Desk Specialist, Team Lead
$68,992/yr
$61,403
$76,582
RANGE: $61,403 - $76,582
Bright Horizons
IT Service Desk Team Lead
$72,375/yr
$64,296
$80,455
RANGE: $64,296 - $80,455
Long View Systems
Global Service Desk Team Lead
$98,777/yr
$86,063
$111,490
RANGE: $86,063 - $111,490
Bright Horizons Children's Centers
IT Service Desk Team Lead
$74,571/yr
$66,246
$82,895
RANGE: $66,246 - $82,895
Key Concepts Knowledgebase LLC
IT Service Desk Team Lead
$74,038/yr
$65,774
$82,303
RANGE: $65,774 - $82,303
NVA
Service Desk Care Team Lead
$94,550/yr
$81,503
$107,596
RANGE: $81,503 - $107,596
Ethos Veterinary Health
Service Desk Care Team Lead
$114,042/yr
$98,698
$129,387
RANGE: $98,698 - $129,387

What Does a Service Desk Team Lead Do?

The team comprises Service Desk Analysts (SDAs), Senior Service Desk Analysts (SSDAs), Service Desk Supervisors (SDSs) and Service Managers (SMs).
Updated December 21, 2021
Ensures Service Desk Specialists incidents are resolved are accurate and in the agreed upon time frame.
Updated December 20, 2021
Lead, coach and mentor, Tier 1 and Tier 2 (including application support) and Incident Management teams.
Updated December 20, 2021
Assisting the Service Desk Supervisor, Service Desk Manager, and Incident Manager with projects, data requests, and coordinated triage of Major Incidents.
Updated December 19, 2021
Actively participates in preventive maintenance, by documenting common problems and scripts for customer support in the Service Desk knowledge base.
Updated December 18, 2021

Frequently Asked Questions About a Service Desk Team Lead Salaries

What is the average of a Service Desk Team Lead in the United States?

The Service Desk Team Lead salary range is from $52,660 to $70,682, and the average Service Desk Team Lead salary is $61,556/year in the United States. The Service Desk Team Lead's salary will change in different locations.

Which location pays the highest Service Desk Team Lead salary in the United States?

The Service Desk Team Lead salary in San Jose, CA is $77,252 which is the highest in the US.

What kinds of reasons will influence the Service Desk Team Lead's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk Team Lead.

What is the growth rate of the Service Desk Team Lead's salary?

If you are thinking of becoming a Service Desk Team Lead or planning the next step in your career, find the detailed salary report of a Service Desk Team Lead.

Recent Salary Report

Below are the most recent Service Desk Team Lead salary reports. Employer name has been removed to protect anonymity.

$25 Hourly
A Service Desk Team Lead in Spokane, WA reported making $25 per hour
Spokane, WA
7,6 - 15,000 employees
Part-Time
Company - Public
$4,028 Monthly
A Service Desk Team Lead in Waipahu, HI reported making $4,028 per month
Waipahu, HI
1,000 - 3,000 employees
Full-Time
Company - Public
$34 Hourly
A Service Desk Team Lead in Huntsville, AL reported making $34 per hour
Huntsville, AL
3,000 - 7,6 employees
Part-Time
Company - Public
$77,283 Yearly
A Service Desk Team Lead in Malden, MA reported making $77,283 per year
Malden, MA
6 - 1,000 employees
Full-Time
Company - Private
$50,930 Yearly
A Service Desk Team Lead in Schaumburg, IL reported making $50,930 per year
Schaumburg, IL
200 - 6 employees
Full-Time
Company - Private
$76,110 Yearly
A Service Desk Team Lead in Newport, RI reported making $76,110 per year
Newport, RI
100 - 200 employees
Full-Time
Company - Private