Job Posting for Heavy Equipment Parts Sales Representative at 1 Resource Group Staffing
1 Resource Group is currently seeking a dedicated and detail-oriented individual to fill the position of Customer Service with experience in heavy equipment parts. As a Customer Service - Parts representative, you will be responsible for providing excellent customer service and support for our parts department.
Generates sales to customers for parts, assemblies, truck rebuilds, used parts, and vision plus
Acts as a liaison between client and the customer. Helps resolve any problems the customer feels he/she has with receiving parts, quality of work performed by serviceperson, quality of rebuilt components, invoicing, and any other problems necessary to maintain rapport with the customer
Quotes service in the field and works with all customer relations
As directed by stocking list from the Manager of Inventory Control, keeps the rolling warehouse stocked with parts and rotating parts with turning inventory
Incumbent managers and reports to customer details of their comprehensive preventative maintenance plan
Incumbent is to provide a detailed call report to the Manager weekly to discuss customer concerns and demands in the field
Communicates twice daily with the direct parts representatives passing on any information or parts orders
Incumbent will make constant recommendations and suggestions for merchandising programs also the benefits of preventative or full maintenance agreements
Maintains and submits accurate and timely vehicle expense reports and personal expenses
Job Requirements:
High school education or GED equivalent
Must have valid driver's license and good driving records to be insurable by corporate insurance carrier
Basic knowledge of computer
Travel out of town two to three times per week
Experience in sales would be a plus although not required
Knowledge of Parts System would be a plus
Excellent communication skills
Possess tact and diplomacy in order to deal with customer base and peers
Requirements
The ideal candidate for this position will have:
High school education or GED equivalent
Must have valid driver's license and good driving records to be insurable by corporate insurance carrier
Basic knowledge of computer
Travel out of town two to three times per week
Experience in sales would be a plus although not required
Knowledge of Parts System would be a plus
Excellent communication skills
Possess tact and diplomacy in order to deal with customer base and peers
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